Freshdesk acquires artificial intelligence-based chat platform ChatimityFounded by former Google employees, Tarkeshwar Thakur and Aravind Murthy in 2011, Chatimity platform is a Bengaluru-based startup.
19 Oct, 2016, 08.08 AM IST
Freshdesk names STS Prasad senior VP of engineeringA former VP of product at WalmartLabs, Prasad has held various leadership roles at Amazon. com, Kosmix, Junglee, HCL and Sybase. He has alr...
10 Aug, 2016, 04.30 AM IST
ET Startup Awards 2016: How 'Startup Of The Year' Freshdesk aims to be the next big unicornFreshdesk’s helpdesk software can be used by customer support agents around the world to manage customers on various channels like email & ...
08 Aug, 2016, 10.56 AM IST
What made Freshdesk global COO Nishant Rao's birthday specialIt’s always nice when colleagues take the trouble to make your birthday special. The former head of LinkedIn India tweeted a photo of his f...
06 Jun, 2016, 06.20 PM IST
Freshdesk opens a regional office in BerlinMani built and scaled a global sales team for AppNexus. Mani previously worked at McKinsey & Company and Accenture, managing client relatio...
31 May, 2016, 07.28 PM IST
Freshdesk launches real time messaging service in app Hotline.ioFreshdesk has launched Hotline.io, an in app, real time messaging service, to help mobile first businesses provide real time support to the...
24 Feb, 2016, 10.33 PM IST
Freshdesk buys Konotor for an undisclosed amountFreshdesk, founded in 2010, competes with the likes of US-based Zendesk, Salesforce’s Desk.com and even local ones such as HappyFox, Kayako...
17 Dec, 2015, 08.35 AM IST
Freshdesk appoints LinkedIn India's MD Nishant Rao as its COORao currently serves as the chairman of IAMAI and is also on the Advisory Board for the National Committee on Skill Development, CII.
21 Oct, 2015, 12.33 AM IST
LinkedIn India head Nishant Rao to join FreshdeskRao will continue in his role as Managing Director of LinkedIn India until he assumes his new role at Freshdesk in November.
20 Oct, 2015, 11.12 PM IST
Freshdesk acquires video chat solution 1Click, doubles customer base to 50,000Chennai-based Freshdesk, a maker customer support software has acquired live video conferencing and co-browsing platform 1CLICK.io, for an ...
19 Aug, 2015, 05.25 PM IST
Freshdesk plans for IPO, readies for mobile eraWhile ecommerce firms like Flipkart and Snapdeal have been talking IPOs since last year, enterprise startups, the ones that sell technology...
02 Jul, 2015, 10.38 AM IST
Freshdesk raises $50 million more from Google Capital, Tiger Global, Accel PartnersThe company opened its San Francisco office last September, London earlier this year and Sydney operations few weeks ago.
21 Apr, 2015, 11.11 AM IST
Tech startup Freshdesk gets fresh investments from Google Capital, Tiger Global, Accel Partners“This investment will help us continue to evolve our products and scale our business to meet demand from customers around the world,” he sa...
20 Apr, 2015, 08.33 PM IST
Google Capital backs cloud startup FreshdeskFreshdesk’s eponymous product, launched in 2011, is a cloudbased customer support platform aimed at global enterprises.
13 Jun, 2014, 06.27 AM IST
Tiger Global, Accel Partners and Google Capital invest $31 million in FreshdeskGirish Mathrubootham, cofounder of Freshdesk, said Google Capital’s investment is a validation of the company’s business.
12 Jun, 2014, 07.50 PM IST
Mid-sized firms fresh target of Freshdesk toolsThe three-year- old company thatofferscustomermanagement software as a service will now alsoprovideatooltohelpmanage information technology...
26 Mar, 2014, 01.13 PM IST
- Tiger Global, Accel invest Rs 25 crore in Freshdesk
Technology product start-up Freshdesk has raised about Rs 25 crore ($5 million) from international fund, Tiger Global, and existing investo...
27 Apr, 2012, 06.32 AM IST