Girish Mathrubootham exits Freshworks: A timeline of the SaaS major’s 15-year journeyThe vision of the founder of the company is summed up in one of his posts: “I wanted us to think and act like a global company even if we w...
Freshworks Q2 revenue rises 18% to $205 million, net loss narrowsFreshworks reported an 18% year-on-year revenue rise to $204.7 million for Q2, with net loss narrowing to $1.7 million. Boosted by strong A...
Freshworks bets on agentic AI to drive enterprise growth in 2025Speaking on the sidelines of the Freshworks’ experience event in Mumbai, Shelton Rego, vice president - India business, said the company is...
SaaS-ination? AI may be threatening traditional SaaS modelArtificial intelligence may be threatening the existence of the traditional Software-as-a-Service model, forcing even established companies...
AI is a huge opportunity, much more than SaaS: Girish MathruboothamSpeaking at the annual SaaSBoomi event in Chennai on March 25, Mathrubootham said, “AI is exciting and scary at the same time. It is exciti...
Adopt or perish: GenAI’s SaaS(y) missiveSwathi Moorthy reports on the new dynamics that are playing out in the software industry as GenAI adoption increases.
DeepSeek AI shakes Up tech stocks: What it means for Silicon ValleyDeepSeek claims to have built its AI platform cheaper than Meta, Google, and OpenAI, raising fears of overspending. However, US tech stocks...
Freshworks reports 20% revenue growth in Q2 at $174 millionThe Chennai-based firm also upped its revenue guidance. Freshworks has given a 2024 full-year guidance revenue of $707 -$713 million, which...
Byju’s Rs 158 crore BCCI settlement; FirstCry IPO detailsEmbattled edtech startup Byju's has arrived at a settlement with the Board of Control for Cricket in India. Details on this and more in tod...
Optimistic despite short term bumps: Freshworks CEO Dennis WoodsideFreshworks CEO Woodside outlines the company's revenue distribution, with significant contributions from the US, Europe, and Asia Pacific r...
Generative AI making customer support conversations more human, leading to wider adoptionArtificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing cus...
‘NYT vs OpenAI, Microsoft’ will set a precedent for copyright protection of creative work used for AIHow AI generates new content, and how that impacts copyright, are also at the heart of a lawsuit that The New York Times has filed against ...
"Eric Ravilious: Drawn to War": MetFilm Sales acquires sales rights of filmmaker Margy Kinmonth’s feature documentary"Eric Ravilious: Drawn to War," a feature documentary by Margy Kinmonth, has been licenced to MetFilm Sales.
Freshworks surpasses $300 million in ARR, grows business by 40%During 2020, the company unveiled Freshworks CRM, a single solution that unifies the customer journey with out-of-the-box capabilities and ...
Freshworks Inc acquires ML and AI provider AnsweriQ for an undisclosed sumIt said this engagement AnsweriQ will help enhance customer servicing and comes on the heels of nearly 60% year-over-year growth in billing...
Freshworks to tie up with IIT-MThe California-headquartered company will initially partner with the centre on how to leverage AI to provide advanced lead scoring capabili...
Freshworks sees the way forward in AI chatbotsFreshworks is tapping the need for an AI engine that can gather real-time behavioural data while it works across multiple communication cha...