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DOMESTIC BPOS
Oil near $100, gold plateaus, AI fuels a global capex boom: Hitesh Jain on what investors need to knowHitesh Jain of Yes Securities outlines a market of ambiguity for crude oil, caught between geopolitical tensions and potential easing. He c...- Delhi WFH explained: What Delhi’s 2-day work from home advisory means for govt staff, private employees, students and businessesDelhi WFH explained: Delhi Chief Minister Rekha Gupta has announced a sweeping fuel-saving and austerity campaign called “Mera Bharat, Mera...
- Delhi WFH advisory explained: Delhi govt asks private offices, IT firms to adopt 2 days work from home amid fuel-saving pushDelhi WFH advisory explained: Delhi Chief Minister Rekha Gupta has announced a wide-ranging fuel-saving and cost-cutting campaign under “Me...
- From AI to subsidies: Bernstein’s candid open letter to PM Modi flags 8 critical fault linesGlobal brokerage Bernstein has cautioned India against becoming a mere user of future technology. The firm suggests that continued reliance...
- Beyond wage protest: Bureaucracy, compliance burden strain Noida-Greater Noida MSMEsIndustry stakeholders say legacy bureaucratic systems and entrenched administrative practices are undermining MSMEs’ momentum in the region.
- Gujarat High Court to relook at GST on intermediariesThe Gujarat High Court in July had held that supply of services by intermediaries outside India is not an export and that 18% GST should be...
- Supply of services by “intermediaries” outside India is not an export, should be taxed at 18%: HCThe High Court in a ruling on Thursday, however, asked the revenue department to consider the representations made by the petitioners in th...
- Domestic BPOs answer GST call with plans to cash in on tax filingsBPO CEOs are already looking at how GST could open up new markets for them including with small-and-medium-sized companies that could not t...
- Varying minimum wages may hit rural BPO pushThe government’s plan to push the business process outsourcing industry to expand into non-metro and rural areas could trip on this long-st...
- Competition, low tariffs force BPOs like Tech Mahindra, Intelenet, Firstsource to walk away from bleeding telcosSevere competition and nose-diving tariffs in the once-celebrated Indian telecom industry have squeezed margins out of business process out...
- BPOs foray into IT to protect biz from tech biggiesThis is partly driven by the worry that BPOs are at risk of losing biz to tech and consulting majors like IBM, Accenture as well as domesti...
- BPOs sharpen regional language skills to tap home marketWith a boom in the economy, the $1.6-bn domestic BPO market is all set to offer better customer service in regional languages.
- BPOs demand unrestricted domestic internet telephonyThe demand comes in the light of the current consultation process started by TRAI to encourage domestic IP telephony in India. Top 20 IT Ex...
- Revenues from IT & BPO sector to touch $64 bn: NASSCOMThe contribution of Indian technology sector to the GDP is expected to increase to 5% in FY-2008 from 1.2% in 1998. Buying online? | Day in...
- Spanco headcount to rise 2,000 in a monthGurgaon-based Spanco BPO services will focus largely on domestic market. The BPO company plans to increase its headcount to 5,000 by Januar...
- BPOs ring in strategy to counter rupee riseRising rupee compels BPOs to look for more delivery centres abroad and more business from the domestic market. Business of cricket
- Companies could now shift focus to local marketET met up with Aditya Gupta, president, InfoVision Group to discuss the challenges and opportunities that domestic outsourcing players face.
- Global cos pump up BPO volume in IndiaBPOs like Infovision, Intelenet, IBM-Daksh are now aggressively looking at the local mkt for BPO business.
- Using same base for BPOs not feasibleGlobal and domestic BPO businesses are as distinct as chalk and cheese or night and day.
- Global, local BPO biz not the best mixEverything from billing rates and profit margins to employee salaries and quality of infra is different.
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