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Telcos seek rules to tackle spam via business communicationsIndia's leading telecom operators, including Reliance Jio, Bharti Airtel, and Vodafone Idea, have urged the Department of Consumer Affairs ...- Govt calls meet to discuss measures to bring gloves under quality controlUnion government's high-level meeting aims to address the issue of substandard glove imports from Southeast Asia, focusing on implementing ...
- Govt may bring surgical gloves under quality control orderThe Indian government is set to introduce surgical gloves and single-use medical examination gloves under the Quality Control Order (QCO) t...
- Govt to form panel to draft guidelines to check pesky callsThe Indian government may consider regulating or issuing guidelines to over-the-top channels like WhatsApp to combat the rise of pesky call...
- Meta backs NLSIU-IIT Bombay project for consumer grievance redressal through GenAI“With our expertise in interdisciplinary research, NLSIU is uniquely positioned to help pioneer these legal applications employing large la...
- Travel sites told to refund air tickets booked during lockdownThe DoCA told the companies to process the pending refunds by the third week of November, failing which the Central Consumer Protection Aut...
- Policy to make adoption of Indian Standard Time mandatory on anvil: Govt officialPresently, IST is not being adopted mandatorily by all telecom and internet service providers. They are utilising the servers synchronised ...
- Govt to unveil website for better after-sales service to ensure quality productsFor instance, when a multinational carmaker launches a model in India, it will have to declare for how long it will provide after-sales sup...
- Government may make online filing mandatory for consumer complaintsThe Department of Consumer Affairs (DoCA) is working on finalising the plans. There will be provisions for those who do not have access to ...
- Govt to publish frameworks to check fake reviews on e-commerce websites next weekSince e-commerce involves a virtual shopping experience without any opportunity to physically view or examine the product, consumers heavil...
- Norms to speed up work of consumer courts on the anvilThe DoCA, under the ministry of consumer affairs, food & public distribution, is also working on finalising plans to host mega Lok Adalats ...
- Draft framework to counter fake reviews, ratings on ecommerce websites readyThe rampant practice of fake or unverified reviews make it impossible for consumers to differentiate between actual and paid reviews of pro...
- Collectors told to enforce new rules on hotel service chargeThe CCPA has also written to chief secretaries of all states and district collectors across India to arrange wide publicity of the guidelin...
- Service charge issue: Restaurants eyeing legal routeNational Restaurants Association of India, or NRAI, is exploring legal options to challenge the new service charge guidelines, a trustee at...
- Hotels, Restaurants cannot deny entry or service based on service chargeIf any consumer finds that a hotel or restaurant is levying service charge in violation to the guidelines, a consumer may make a request to...
- Clarified on all concerns related to service charge in meeting with DoCA: FHRAIAs per the industry body, DoCA said that they could gather a holistic view on the subject from different stakeholders and after analysing a...
- Centre to develop framework to check fake reviews on e-commerce websitesThe consumer affairs ministry along with the Advertising Standards Council of India (ASCI) held a virtual meeting on Friday with stakeholde...
- Govt puts service charges on menu for talks with restaurant bodyConsumers are being falsely misled on the legality of such charges and harassed by restaurants on making a request to remove such charges f...
- Pulses association demands clarification on stock monitoring under EC Act; claims it may hamper tradeIndian Pulses and Grains Association has claimed that traders are hesitant to import or procure pulses in the domestic market for fear of g...
- Government, Advertising Standard Council of India join hands to curb misleading advertisementsThey would jointly work on sectors as - agriculture and food, health, education, housing, financial services and e-commerce, a statement sa...
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