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DATA OMBUDSMAN
'Burning classrooms' track schools in sun-scorched SpainChildren in L'Hospitalet de Llobregat are struggling with unbearable classroom heat exceeding 29C, prompting a grassroots project to monito...- 58% surges in Insurance Ombudsman cases: 4 reforms to fix the backlog before it breaksThe Insurance Ombudsman serves as a guardian of trust for the industry and has resolved thousands of disputes for policyholders. But a grow...
- Policyholders left waiting: How ombudsman delays are failing insurance consumersPolicyholders face significant delays in insurance claim resolutions, with many waiting six months to over a year for their complaints to b...
- RBI weighs uniform compensation policy for consumer grievancesThe RBI is proposing a uniform compensation policy for all regulated entities and considering additional payouts for complaints resolved by...
- Insurance Ombudsman reports: These health insurers top the charts with maximum complaints against themStar Health tops the list of insurers with the most complaints in FY23-24, as per the Insurance Ombudsman. The CIO (Council of Insurance Om...
- Loan disputes, mobile banking complaints up in FY24Consumer complaints against banks and NBFCs rose significantly in FY23-24, largely due to issues with loans, digital banking, and deposit a...
- AI increases cybersecurity challenges manifold for financial institutions: RBI Guv DasGovernor Shaktikanta Das addressed the Annual Conference of RBI Ombudsman, emphasizing the importance of data analysis, cybersecurity, frau...
- Credit bureaus to be brought under RBI's ombudsmanThe regulator said there will also be a provision for SMS and email alerts to customers when their credit information is accessed from CICs...
- RBI's move to bring credit information companies into ombudsman scheme expected to quicken redressalsGovernor Shaktikanta Das said introduction of the ombudsman scheme has led to a reduction in the time taken to solve consumer problems and ...
- Now you can take your unresolved credit score complaint to RBIThe Reserve Bank of India (RBI) has announced that individuals having issues with credit information companies such as CIBIL, Experian, Equ...
- PM Modi launches two consumer-centric RBI initiativesPrime Minister Narendra Modi launches two consumer-centric initiatives by the Reserve Bank of India- the RBI Retail Direct Scheme and the R...
- PM Modi to launch RBI's retail direct, integrated ombudsman schemes on FridayThese schemes, to be launched by the prime minister through video-conferencing, are aimed at deepening the debt market and improve customer...
- Data Tampering: Third party collectors liable for penaltyThe ministry of statistics and programme implementation (MoSPI) has proposed a data ombudsman for in-house resolution of issues related to ...
- Govt proposes Data Ombudsman, higher penalty for refusal to submit data for key economic stats“The Data Ombudsman shall in addition to the functions designated, also strengthen the system of mutual trust, building the goodwill and co...
- Ombudsman scheme on anvil for PPI issuersThe internal Ombudsman is intended to facilitate a swift and cost-effective complaint redressal mechanism.
- Banks at times 'found wanting' prioritizing customer protection over sales target: RBI deputy governor MK Jain“Customer service and consumer protection should not be relegated to the sidelines by goals driven by hard targets and sales related incent...
- RBI sets up second Banking Ombudsman office in New DelhiBanking network has increased manifold over the last few years with the financial inclusion push. Setting up of small finance banks and pay...
- Appeals against banking ombudsman riseNumber more than doubles in 2011-12, as customers become aware of facility.
- Ombudsman has limited role for online taxpayersAt a time when the CBDT is asking taxpayers to use online platform to file returns, there is a problem that might haunt the assessees.
- Grievances against private banks rise 33%Pvt and multinational banks are seeing larger growth in customer grievances on an incremental basis. Most grievances relate to credit cards.
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