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DGCA COMPLAINTS
Civil aviation min to upgrade AirSewa portal, tap AI for faster passengers' grievances redressalThe Civil Aviation Ministry is enhancing the AirSewa portal and integrating artificial intelligence into the Passenger Assistance Control R...- Low-flying aircraft damages another house near Kochi airport; CIAL explores compensation, DGCA seeks reportA house near Cochin International Airport suffered damage from a low-flying aircraft. This marks the third such incident in a year. Cochin ...
- HC restores pilot's license revoked 15 years ago, says DGCA's suspension order 'illegal'The Bombay High Court quashed a 2011 DGCA order suspending a pilot's license, deeming it illegal for violating natural justice principles b...
- Air passenger traffic drops in April amid demand, cost pressuresIndian domestic air travel saw a dip in April. Passenger numbers fell compared to both March and the previous year. Airlines faced challeng...
- Govt suspends directive on flight seat selection feeA government directive for Indian airlines to offer 60% of seats without extra charges has been paused. This decision follows strong opposi...
- Govt directive to offer 60% flight seats without additional charges put on holdThe government has paused its order for airlines to provide at least 60 percent of flight seats without extra cost. This decision follows c...
- Airline refund rules change: DGCA caps charges, mandates quick payouts for passengersNew DGCA rules, effective March 26, 2026, mandate faster air ticket refunds without extra charges to combat passenger complaints. Airlines ...
- Flight problems & refunds dominate passenger complaints in Dec; SpiceJet receives over 400 complaints: DGCA ReportThe Directorate General of Civil Aviation (DGCA) released its December air traffic report, revealing that flight problems and refunds were ...
- No complaints received by DGCA regarding accidents caused by pilot fatigue: Govt"The duty schedules of the pilots are based on Flight Duty Time Limitation (FDTL) regulations issued by Directorate General of Civil Aviati...
- Civil aviation ministry, DGCA to look into former pilot's complaint against Air IndiaAccording to the sources, the pilot, in the complaint, said Air India has been operating flights with leased B777 aircraft that carry a che...
- DGCA starts probe into Air India pilot letting friend inside cockpit, airline vows zero tolerance"We have taken serious note of the reported incident and investigations are underway in Air India. The matter is reported to the DGCA and w...
- Air India urinating incident: DGCA show causes airline management for unprofessional handling of the issueThe aggrieved passenger in her complaint said that the crew tried to mediate between her and the offender despite her saying that she wante...
- Marriage on-board: Complaint filed against passengers for violating COVID protocolThe complaint will be filed for not following COVID appropriate behaviour, which requires them to wear masks and maintain as much social di...
- DGCA Begins Audit of AI's Airbus 319sThe regulator had acted on the basis of a complaint from a passenger on a flight operating between Aizawl and Kolkata sector and the DGCA h...
- DGCA to monitor passenger complaints, ensure timely redressThe move is aimed to empower the passengers at a time when air passenger ridership numbers are rising.
- Resolve complaints on social media; update and refund: DGCAAirlines have also been asked to provide special facilities to senior citizens and make food and water available to passengers in case of f...
- DGCA announces rules to minimise passenger inconvenience; asks airlines to resolve social media complaints tooThe airlines will have to send periodic messages to passengers to keep them updated on delays.
- Passenger complaints about baggage mishandling on rise: DGCAFailure to load the bags onto the aircraft, tagging errors and technical issues were cited by sources in the airline industry as some of th...
- DGCA withdraws complaints against pilotsProtesting a new rule that mandates a pilot to serve a notice period of 12 months after resignation, the pilots allegedly used abusive lang...
- Delhi police questions Jet Airways pilots on DGCA complaint"The pilots have been called in for questioning on the basis of a complaint by the DGCA. They have been called in for an inquiry," a senior...
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