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CUSTOMER TOLL COMPLAINTS
Non-reduction of prices post GST cut? Consumers can file complaints via toll-free number, WhatsAppThe government has urged consumers to report instances where businesses aren't passing on the benefits of the recent GST rate cuts. Effecti...
Are you paying toll for roads you didn't use? NHAI cracks down on false FASTag deductionsMany vehicle owners have reported false toll deductions despite not using the roads, prompting the NHAI to penalize toll operators. Over 25...
Liquor overcharging: How and where to file a complaint if seller asks over and above MRPIn India, liquor is a heavily taxed commodity, and the price of alcohol can vary greatly depending on where you purchase it from. Unfortuna...
NHAI says no data available about faulty FASTags, penalties collected from users at toll plazasAccording to the National Highways Authority of India (NHAI), more than 6 crore FASTags have been issued as on October 31, 2022.
How the new One Nation One Ombudsman scheme of RBI will workThe current integrated scheme was prepared on the basis of the recommendations of the Committee set up by RBI to Review the Ombudsman Schem...
PM Modi to launch two innovative customer-centric initiatives of RBI todayAs per the Prime Minister's Office, PM Modi will launch the initiatives at 11 am on Friday through video conferencing. "These initiatives a...
PM Modi to launch RBI's retail direct, integrated ombudsman schemes on FridayIn a statement on Thursday, the Prime Minister's Office (PMO) said the RBI Retail Direct Scheme is aimed at enhancing access to the governm...
Government extends deadline for mandatory FASTags to December 15FASTag-enabled payment is currently available at over 450 toll plazas across national and state highways.
You can get compensation for delayed re-credit if account debited due to failed ATM transactionIrrespective of use of card at an own bank ATM or other bank ATM, a customer should lodge a complaint with the card issuing bank as soon as...
Govt launches toll free number for postal complaintsThe service will be operational initially for 12 hours on working days between 0800 hrs to 2000 hrs.
Filing complaints? Steps you need to followIf you are upset over a faulty product, mis-selling, fraud or deficiency in service, here are the steps you need to follow to redress your ...
Delhi discom BSES Rajdhani Power Limited offers toll-free 24x7 helplineCitizens of south and west Delhi can now register complaints about power-related cases in their areas through a new round-the-clock toll-fr...
Display cash non-availability at ATM before transaction: RBIReserve Bank today asked banks to display a message to let customers know about the non-availability of cash in an ATM before they start a ...
Trai proposes amending complaint norms, soon report high mobile bills through smsCustomers could also use a website to monitor their complaints and locate customer care and general information numbers of different teleco...
Reliance Capital files complaint against fake websiteReliance Capital has filed a criminal complaint with the city police against a website accusing it of misusing its brand name and cheating ...
- TRAI to issue complaint redressal guidelines in 3-4 weeks
Trai had asked all service providers to set up compliant centres within 60 days of implementation of the proposed Telecom Consumer Protecti...
- Trai to release complaint redressal guidelines this month
Trai is likely to come out with new consumer complaints redressal guidelines by the end of this month to help customers resolve grievances.
- UP Power Corporation Ltd establishes computerised consumer call centre
With power woes being a recurring feature in the state the Uttar Pradesh Power Corporation Ltd has established a dedicated computerised cal...
- Now, your gas cylinder is just an SMS away
Consumer can now simply book an LPG refill cylinder by sending an SMS from mobile to a toll-free number. RIL-RNRL gas row hearing on Oct 20...
- Swindling oil & gas providers on line
Are you facing problem in getting cooking gas? Is your petrol pump selling adulterated fuel? Now you can take action against them by compla...