The Indian government is launching a new online portal for the Cooperative Ombudsman. This initiative aims to streamline complaint and appe...

The Reserve Bank of India has increased the compensation limit for customers to Rs 30 lakh for consequential losses and Rs 3 lakh for haras...

Despite service improvements, rising consumer grievances remain a concern for India's banking system, according to the RBI's Trend and Prog...

The Reserve Bank of India is enhancing the banking ombudsman scheme. Customers may receive up to Rs 30 lakh for losses. An additional Rs 3 ...

The RBI is proposing a uniform compensation policy for all regulated entities and considering additional payouts for complaints resolved by...

The Reserve Bank of India is significantly enhancing its consumer grievance redressal system by revising its ombudsman scheme and extending...

RBI, in the annual report of ombudsman scheme, said that its consumer education and protection department is working towards extension of t...

The amendment follows extensive consultations with stakeholders and it was decided to amend the existing Act to bring it in line with Part ...

Governor Shaktikanta Das said introduction of the ombudsman scheme has led to a reduction in the time taken to solve consumer problems and ...

The Reserve Bank of India (RBI) has announced that individuals having issues with credit information companies such as CIBIL, Experian, Equ...

The current integrated scheme was prepared on the basis of the recommendations of the Committee set up by RBI to Review the Ombudsman Schem...

A centralised receipt and processing centre has been set up at RBI, Chandigarh for receipt and initial processing of physical and email com...

The number of complaints pending for resolution as on December 13, 2015 was 9,508, the RBI said in reply to an RTI query.

The number of complaints received by Banking Ombudsman across the country from January 1 to December 13 this year, was 87,683, the RBI said.

The customers who are unhappy with the services rendered by a bank or face problems while dealing with one can apply to the banking ombudsm...

RBI has allowed bank customers to appeal against an ombudsman's decision to reject a complaint.

Expressing serious concern over persisting problems in inter-connectivity between operators, the Telecom Regulatory Authority of India (TRA...