India's e-commerce boom is expanding beyond metros, with Tier-2 and Tier-3 cities now driving significant new demand. Improved internet, di...

Reverse logistics is evolving from a cost centre into a strategic driver of customer trust, retention and margin protection in India’s fast...

Online sellers are growing but they are still struggling to contain their losses due to product returns.

CoD has traditionally constituted as much as 70% of all e-commerce transactions. During the early days of the pandemic, CoD transactions fe...

A committee of directors (CoD), constituted by the Bharti Airtel board a year ago to evaluate a stake sale in Bharti Infratel, has recommen...

Sriraman Jagannathan, vice president, payments, Amazon, says, "Thanks to demonetisation, we also saw a tremendous customer response in adop...

There was a drop in sales when the announcement was made. There were cancellations of CoD orders but it's recovering now, said Flipkart.

Third party logistics providers are, however, reluctant to get into alternate payment methods such as paying through card on delivery.

Snapdeal, for example, has launched Wallet on Delivery (WoD) feature that allows customers to pay on delivery by using their FreeCharge wal...

Demonetisation impacts daily operations as cos like Flipkart & Zomato accept cash for 60-70% of orders; some working on alternatives to mak...

Etailers are now looking at new sops such as pre-approved loans, faster delivery models, and improved service for repeat buyers.

Flipkart today launched its instant refund mechanism facility, a move that will help its customers get refunds as early as within 24 hours ...

Pine Labs is also doing a pilot with Grofers, the firm’s Asia Pacific president Kush Mehra said.

Vakrangee will help Amazon India leverage Pradhan Mantri Jan Dhan Yojana (PMJDY) bank accounts for online payments as a part of its tie up ...

India Post has transacted business worth Rs 280 crore in the Cash-on-Delivery (CoD) segment alone for firms like Flipkart, Snapdeal and Ama...

PayU launches alternative to Cash on Deliver (CoD) for e-commerce players to tackle challenges associated with costs and high rate of retur...

If shopping online wasn't your thing because you were wary of online scams, you can do it the good old way-—using cash.