Until now, service messages - such as customer queries on order status, flight ticket rescheduling, etc. - on WhatsApp were charged Rs 0.25...

Digital payments major PhonePe has reported a 74% jump in revenue for FY24. This and more in today’s ETtech Top 5.

India has tried to keep pace with the global artificial intelligence frenzy in the nearly two years since ChatGPT launched, but chatbots ha...

Ecom Express is planning a $170 million rights issue led by existing investors. This and more in today’s ETtech Top 5.

Kishan Pal, a 43-year-old farmer from Bijnor district in Uttar Pradesh, uses AI-based voice payments to instantly send money to his mother,...

Individuals can check refund status via Ask DISHA, a helpdesk provided by the Indian Railway Catering and Tourism Corporation (IRCTC). The ...

This is the first round of institutional funding raised by the company that claims to be the first human centric conversational AI company ...

The chatbot powered by artificial intelligence will enable those organisations to answer general queries of the customers and garner good w...

As India’s largest employer goes digital, it’s beginning to acquire huge scale in a new dimension — data.

A chatbot is a special computer programme designed to simulate conversation with users, especially over the internet.