Born out of microfinance, Bandhan Bank now bets big on AI and digital bankingAs Bandhan Bank accelerates its transition from a microfinance-led institution into a universal bank, Executive Director & COO Ratan Kumar ...
An old legacy lights up: AI takes on decades of tech debtHelping enterprises unshackle billions of lines of legacy code they are buried under unlocks opportunities for Indian IT. But firms, especi...
Otto secures $500,000 to build AI chief of staff for salesFounded by Omkar Pandharkame, Otto offers a new approach to sales support. It automates traditional CRM tasks with an intelligence-driven s...
Paradise Biryani plans ₹100-crore fundraiseParadise Biryani plans to raise ₹100 crore. This funding will fuel aggressive expansion. The iconic Hyderabadi brand aims to open 100 new o...
AI-led small and medium business platforms see growth push; BusinessBay.io says India emerges key market for digital business toolsAI-driven business automation platforms are increasingly focusing on India as a key growth market, driven by rising digital adoption among ...
These mid-cap stocks with ‘Strong Buy’ & ‘Buy’ recos can rally over 25%, according to analystsOver the next few sessions, as the uncertainty caused by the Gulf war intensifies and makes you anxious, remember this: It is not the first...
Slack upgrades Slackbot with 30 new features; embeds Salesforce CRMWith this, Slackbot can now summarise meetings, trigger follow-up actions, and operate independently with minimal input. The integration po...
Microsoft tailors AI for finance teams in specialized 'Copilot' strategyMicrosoft said its tool, called Microsoft Copilot for Finance, helps users review data sets for risks, produce reports from raw numbers, an...
How to pick the right CRM software and enhance productivity of your business?It plays a significant role in enhancing the productivity of companies by providing a range of features and functionalities that help autom...
How to become a CRM developer: In-demand job roles and skills required in CRM FieldThe Indian software industry has developed throughout the years and is liable for driving digitalization worldwide. At the behest of Indust...
How an intelligent CRM system can help businesses formulate a winning customer support strategyThrough an AI chatbot integrated with a CRM, enterprises can proactively engage with customers worldwide without limitations of language or...
Battling Covid blues, Kapture CRM sees strong growth in 2020The industry-agnostic platform works equally well for both e-commerce and traditional sectors.
CRM Software: A guide to how SMEs can boost its customer relationsAlthough it has become commonplace in larger companies, the proliferation of CRM (Customer Relationship Management) tools into the SME fold...
3 emerging IT job roles in 2014Without a doubt, the Indian IT job space is ever-evolving and churns out newer job opportunities for candidates every season/year. Check ou...
- Oracle's CRM software widely used by Tata Motors
Software firm Oracle said on Thursday, its Seibel customer relation management (CRM) software is being used by over 1,500 Tata Motors deale...
- Strategic moves
For companies big and small CRM has become a necessity - SMEs in particular have realised its vast importance.
- Desi pros develop CRM systems for Beijing Olympics
While the performance of Indian atheletes at the Beijing Olympics of August 2008 is to be seen, the country’s software professionals have a...