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CRM PROGRAMME
Computer science is losing its exemption: Everyone can code nowA popular pyramid model for computer science professions is flawed. For decades, skill alone determined success in tech. Now, Artificial In...- Funds are won or lost on operational rigour, not just deal-making: Artha Group COOAs venture capital matures beyond the era of easy money and momentum investing, operational discipline is becoming as important as deal-mak...
- Conversive acquires VoxGenie to offer multimodal Voice AI engagementThe acquisition marks a major milestone for Conversive, positioning it as the first omnichannel and multimodal engagement platform, the Pun...
- Haryana govt successfully completes pilot project to curb crop burningWhile this initiative included mobilising farmers, communities, and private sector partners, an important element of the outreach was a mul...
- How to become a CRM developer: In-demand job roles and skills required in CRM FieldThe Indian software industry has developed throughout the years and is liable for driving digitalization worldwide. At the behest of Indust...
- TimesPro, Indian Institute of Management Lucknow launch the Executive Certificate Programme in Customer Relationship Management
- Freshworks launches unified product suite for startupsThe offering is a combination of the company's Freshmarketer, Freshsales and Freshdesk products, but it's the first time this has been pack...
- Wipro’s head of internal transformation Sharada Nandakumar quitsSharada Nandakumar, a Wipro long-timer who led the telecom vertical in her previous roles for the Bengaluru-headquartred tech services majo...
- 7 Indian startups to join Google Launchpad Accelerator programmeThese companies will join startups from Brazil, Indonesia, Mexico Argentina, Colombia, Philippines, Thailand and Vietnam as part of the pro...
- Food tech company Burrp to launch CRM programme for restaurantsThe company is currently present in 14 cities and plans to expand to 26 over the next 18 months. It is also rolling out a transactions func...
- Air India pilot involved in altercation resumes dutyOn April 5, there was a minor altercation between the commander and co-pilot of a Delhi-bound flight from Jaipur on the ground.
- TCS wins contract from UK-based Southern WaterTCS has been selected by Southern Water to implement a customer services and revenue transformation programme.
- Loyalty Partner, Blue Star Infotech sign partnership dealBlue Star will be the strategic development and sales partner for LPS and will support the company with its development teams.
- Vertebrand announces strategic alliance with Equancy InternationalThe partnership would enable Vertebrand to handle marketing and branding projects for Equancy's global clientele across India.
- Tata Group firms like Taj Hotels, Croma & Westside to launch common loyalty plan this yearAIMIA has started managing Taj Group's customer relationships and will soon include other consumer firms of the group to create a unified C...
- IIM Shillong to introduce two new coursesThe Indian Institute of Management, Shillong will soon introduce two short-term courses in retail management and infrastructure management.
- Dentsu, Serco tie up for CRM, loyalty managementDentsu India has joined hands with Serco BPO (formerly InfoVision) for its customer relationship management (CRM) and loyalty management ag...
- Retailers pitch for loyalty in tough timesAt a time when consumer spending is on a decline, leading retail chains are either expanding or restructuring their loyalty programmes.
- Hafslund improves its customer service using Infosys expertiseSoftware firm Infosys Technologies Ltd on Monday said Norway-based utility firm Hafslund ASA has improved customer service through reduced ...
- Google, Salesforce bond thickensUnder the pact, Salesforce will resell the Google AdWords platform, acting as an official distribution channel.
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