Born out of microfinance, Bandhan Bank now bets big on AI and digital bankingAs Bandhan Bank accelerates its transition from a microfinance-led institution into a universal bank, Executive Director & COO Ratan Kumar ...
20 May, 2026, 01.17 PM IST
Cars24 operating loss narrowed in FY26, revenue grew 27%: CEO Vikram ChopraUsed-car platform Cars24 reported a 27% revenue jump to Rs 1,411 crore in FY26, significantly cutting losses by 36%. The company achieved E...
07 May, 2026, 12.24 PM IST
How AI Is changing marketing from guessing to precise, measurable outcomesET Most Innovative AI Product Awards 2026 recognises impactful AI solutions. Marketing & Customer Engagement highlight data-driven strategi...
04 May, 2026, 03.55 PM IST
Otto secures $500,000 to build AI chief of staff for salesFounded by Omkar Pandharkame, Otto offers a new approach to sales support. It automates traditional CRM tasks with an intelligence-driven s...
27 Apr, 2026, 04.28 PM IST
Paradise Biryani plans ₹100-crore fundraiseParadise Biryani plans to raise ₹100 crore. This funding will fuel aggressive expansion. The iconic Hyderabadi brand aims to open 100 new o...
27 Apr, 2026, 08.51 AM IST
AI-led small and medium business platforms see growth push; BusinessBay.io says India emerges key market for digital business toolsAI-driven business automation platforms are increasingly focusing on India as a key growth market, driven by rising digital adoption among ...
26 Apr, 2026, 11.10 AM IST
These mid-cap stocks with ‘Strong Buy’ & ‘Buy’ recos can rally over 25%, according to analystsOver the next few sessions, as the uncertainty caused by the Gulf war intensifies and makes you anxious, remember this: It is not the first...
22 Apr, 2026, 10.08 PM IST
Wheat rallies on weather woes and Iran-linked fertilizer crunchWheat prices are climbing significantly this week. Fertilizer shortages, exacerbated by the Iran war, are also a major concern. These facto...
20 Apr, 2026, 11.28 AM IST
From users to builders: How AI and low-code are rewriting who builds softwareCitizen development and AI-driven “vibe coding” are reshaping how software is built inside organisations, shifting creation power from IT t...
12 Apr, 2026, 02.03 PM IST
HGS’ NXT DIGITAL appoints Hemlata Sharma to lead retail businessHinduja Global Solutions (HGS) has welcomed Hemlata Sharma as the new leader of its retail operations. In her role, Sharma is set to enhanc...
01 Apr, 2026, 04.38 PM IST
How to become a CRM developer: In-demand job roles and skills required in CRM FieldThe Indian software industry has developed throughout the years and is liable for driving digitalization worldwide. At the behest of Indust...
20 Feb, 2023, 02.11 PM IST
Customer Relationship Management software market grew 12.5% in 2012: GartnerSalesforce.com passed German business software maker SAP as the lead vendor in the worldwide customer relationship management (CRM) softwar...
29 Apr, 2013, 07.38 PM IST
CRM software market grew 12.5% to $18.09 bn in 2012: GartnerGlobal customer relationship management (CRM) software revenue totalled $ 18.09 billion in 2012, up 12.5 pc from $ 16 billion in the previo...
29 Apr, 2013, 02.43 PM IST
- 50% of Fortune 1000 organizations to get a worthwhile return from social CRM, says Gartner
According to analyst firm Gartner, the adoption of social applications by sales, marketing and customer service departments continues to gr...
05 May, 2012, 01.20 PM IST
- Social CRM market to surpass $1 bn in revenues by end-2012: Gartner
The global social Customer Relationship Management (CRM) market is forecast to achieve $ 1 billion in revenues by end-2012.
10 Sep, 2011, 11.08 PM IST
- Global CRM market revenues grew by 12.5 pc in 2008: Gartner
Notwithstanding the volatility in the global market, revenue earned by firms providing customer relationship management solutions globally ...
15 Jul, 2009, 06.26 PM IST
- Oracle bets big on SMEs in CRM push
US software goliath Oracle is betting big on India’s burgeoning small- and medium-enterprises for growing its CRM on demand service in the ...
16 Jan, 2008, 12.16 AM IST