To check habitual complainants, govt caps number of grievances to be filed on online systemThe Centre has imposed restrictions on the number of grievances an individual can file on the CPGRAMS platform each month to manage repetit...
20 Mar, 2025, 04.22 PM IST
Centre cuts public grievances redressal time to 21 daysThe Centre has reduced the redressal time for public grievances raised on a dedicated portal to 21 days from 30 days. The government has is...
26 Aug, 2024, 10.18 PM IST
All citizens can lodge grievances pertaining govt depts on CPGRAMS: Jitendra SinghAny citizen can lodge grievances pertaining to central government departments, states and Union territories on the Centralised Public Griev...
07 Feb, 2024, 03.48 PM IST
69,523 grievances redressed by states in July, Sikkim tops north eastern region in complaint disposalThe ranking has been released by the Department of Administrative Reforms and Public Grievances (DARPG) in its 12th monthly report of Centr...
16 Aug, 2023, 04.27 PM IST
Average disposal time of public grievances by central govt depts reduced to 16 days: Jitendra SinghUnion minister Jitendra Singh said there has been a decline of almost 50% in the average disposal time for central ministries/departments f...
21 Jun, 2023, 07.19 PM IST
Centre gets 1.07 lakh public grievances in February; maximum against dept of financial servicesIn February, 2023, a total of 1,07,308 public grievances (PG) cases were received on the CPGRAMS portal, 1,09,976 PG cases were redressed a...
03 Mar, 2023, 09.09 PM IST
Over 60 lakh public grievances against various states, UTs in past 3 years: GovtOver 60 lakh public grievances were received against various states and Union territories between 2020 and November this year, the Rajya Sa...
15 Dec, 2022, 03.50 PM IST
UP received over 6 lakh public grievances, Maharashtra more than 2 lakh in 2018-20: CentreUttar Pradesh received over six lakh public grievances and Maharashtra more than two lakh during 2018 to 2020 through a centralized online ...
15 Dec, 2021, 03.58 PM IST
Govt got over 28,000 public grievances in past three months, 19,694 disposed ofMinister of State for Personnel Jitendra Singh said despite the second wave being more severe than the first one, the Department of Adminis...
04 Jun, 2021, 09.55 PM IST
Constitute social audit panels to identify core grievance prone areas: Parliamentary panel to govt"The Committee recommends the Department to instruct the ministries/departments of central government to constitute social audit panels to ...
25 Mar, 2021, 12.56 PM IST
Over 22 lakh public grievances received in 2020, highest in last three years, says CentreIn a written reply to the Upper House, minister of state for personnel Jitendra Singh said a total of 22,71,270 grievances were received on...
04 Feb, 2021, 02.00 PM IST
In India, most complaints by flyers are about harassment by airline staffAn official document lists out the complaints filed by passengers with the civil aviation ministry.
17 Mar, 2019, 11.12 PM IST
DoT asks telecom operators to resolve consumer complaints within a monthThe directions came after the issue was highlighted by the PM in a meeting on how to address public grievances across ministries and sector...
25 Jul, 2018, 09.51 PM IST
PMO gets over 61,000 public grievances per monthAccording to the data available on the online CPGRAMS, the average number of grievances received every month in PMO is 61,919.
11 May, 2016, 05.52 PM IST
At 8.81 lakh, citizens' grievances see over three-fold jumpCitizens' grievances against the central government ministries have increased over three-fold in 2015 as compared to the previous year.
02 Mar, 2016, 04.25 PM IST
At 6.09 lakh, grievances lodged by citizens against centre increase threefoldThe grievances of citizens regarding central government ministries and departments have seen a threefold increase over the past year.
30 Nov, 2015, 04.00 AM IST
Mobile app for CPGRAMS portal to address governance-related grievance through cell phoneCPGRAMS is a central government portal aimed at providing the citizens with a platform for redressal of their grievances.
21 Oct, 2015, 04.53 PM IST