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CIC GRIEVANCE REDRESSAL
CIC flags Aadhaar update delays, asks UIDAI to fix timelinesThe Central Information Commission has highlighted delays in updating Aadhaar details. It has asked the Unique Identification Authority of ...- CIC advises Income Tax Dept: Institutionalise taxpayer-friendly grievance redressalIn a recent statement, the Central Information Commission has called on the Income Tax Department to overhaul its system for taxpayers. It ...
- CIC pulls up cooperative registrar for Sahara depositor's 'untraceable' letters, orders status reportThe Central Information Commission (CIC) rejected the Central Registrar of Cooperative Societies' (CRCS) claim that letters from a Sahara d...
- RBI looks to ensure uniformity in credit bureau data qualityThe Reserve Bank of India is reviewing credit bureau operations. This aims to improve data consistency and transparency for customers. A wo...
- RBI calls upon internal ombudsmen to give inputs for enhancing processesThe conference was attended by MD & CEOs, executive directors in charge of customer service verticals, internal ombudsmen, principal nodal ...
- View: Privacy rules around credit information companies need tighteningThe volume of data that flows into a CIC is humongous. All the CICs are expected to receive credit information from all CIs as per RBI stip...
- Customers to receive alerts when their credit information report is accessed by lenders: RBI asks CICsCredit institutions, including banks and NBFCs, would also be compelled to alert consumers via SMS or email when they submit information to...
- CICs to pay Rs 100/day to customers for delay in updation of credit info: RBIThe RBI announced that credit information companies (CICs) will have to compensate clients for delays in updating or correcting their credi...
- Credit information cos have to send alerts, update customers on default info, says RBICredit information companies (CICs) have been instructed by the Reserve Bank of India (RBI) to notify clients by email or SMS whenever fina...
- HC asks UIDAI to provide under RTI Act copy of agreements with external organisations for handling grievances"The confidentiality is to be maintained by the agencies only for the purpose of ensuring that the details of the individuals are not revea...
- Borrowers to get compensation for delay in correction of credit report by credit information companiesBorrowers had to run around to get their credit history corrected after they found any error in reporting. With RBI now enhancing the griev...
- Reserve Bank of India introduces internal ombudsman mechanism for CreditInformation CompaniesThe directions, issued by the Reserve Bank of India, include the appointment/tenure, role and responsibilities, procedural guidelines, and ...
- RBI's move to bring credit information companies into ombudsman scheme expected to quicken redressalsGovernor Shaktikanta Das said introduction of the ombudsman scheme has led to a reduction in the time taken to solve consumer problems and ...
- Now you can take your unresolved credit score complaint to RBIThe Reserve Bank of India (RBI) has announced that individuals having issues with credit information companies such as CIBIL, Experian, Equ...
- Many government depts do not disclose basic information, says CIC auditAn analysis has revealed that government departments getting the most number of RTI applications do not fare well on transparency parameter...
- CIC Directs ministries, departments to act on RTI appeals as complaints pile upMinistries have been asked to strengthen the first appellate authorities and train officials.
- After nudge from PM Modi, CIC to hear public complaintsThere are multiple windows to accept public grievances. The grievances are sent to President, VP, PM and filed at the central portal.
- CIC directs Tihar to divulge details on basic facilities like diet chart, medical services given to inmatesTihar Jail must voluntarily disclose the diet chart, standard of food, basic medical services and grievance redressal systems available for...
- RTI stuck at classified files hurdleTouted as the "people's law" to bring about transparency in government working, RTI staggered through 2007 as the Centre refused to declass...
- Review grievance redressal mechanism, CIC to Prasar BharatiThe Central Information Commission has directed Prasar Bharati to strengthen its grievance redressal mechanism so that service complaints o...
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