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CCPA GUIDELINES
CCPA slaps fines on PhysicsWallah, McAfee for 'Dark Pattern' practicesIndia's consumer watchdog has fined edtech firm PhysicsWallah and cybersecurity company McAfee. They were found using deceptive interface d...- No hotel or restaurant can levy additional ‘LPG charges’, ‘gas charges’ by default or automatically in the bill, Government warnsRestaurants can no longer automatically add 'LPG charges' or 'gas surcharges' to bills, the government has warned. The Central Consumer Pro...
- Restaurants told not to add rise in fuel costs to customer billsRestaurants in India face a directive from the consumer watchdog. The Central Consumer Protection Authority has instructed eateries not to ...
- CCPA warns restaurants against levying gas, LPG chargeThe Central Consumer Protection Authority has issued a stern warning to hotels and restaurants. They are prohibited from adding extra charg...
- Meta moves Delhi HC against CCPA order slapping Rs 10 lakh fine for walkie-talkie sale on FacebookThe senior counsel for Meta submitted that, unlike Amazon and Flipkart, Facebook was not an e-market but merely a "notice board", and there...
- CCPA issues guidelines to regulate walkie-talkie sales on ecommerce platformsThe new framework aims to check the sale of walkie-talkies without proper frequency disclosure, licensing information, or Equipment Type Ap...
- CCPA takes action on 5 Delhi restaurants including Chaayos, Xero Courtyard for not refunding service chargesCentral Consumer Protection Authority (CCPA) takes suo moto cognizance against five Delhi based restaurants for non-refund of Service Charg...
- Delhi HC rules service charges or tips on food bills voluntary, not mandatoryThe Delhi High Court ruled that service charges on food bills in hotels and restaurants must be voluntary and not mandatory, upholding the ...
- CCPA warns celebrities, influencers to refrain from promoting betting, gamblingThe Central Consumer Protection Authority (CCPA) has issued an advisory warning celebrities and influencers against endorsing illegal betti...
- Govt agency seeks public comments on draft guidelines to prevent misleading ads in coaching sectorThe Central Consumer Protection Authority (CCPA) has invited public comments until March 16 on draft guidelines aiming to prevent misleadin...
- CCPA prepares draft guidelines to curb coaching centres from making false claims in advertisementsThe font of disclaimer/disclosure/important information in the advertisement should be the same as that used in the claim/advertisement. Th...
- Replace 'Service Charge' with 'Staff Contribution', cap it at 10% of the bill: HC to restaurantsDelhi High Court mandates replacing 'service charge' with 'staff contribution,' capping it at 10% of the bill. Restaurants and hotels affil...
- Restaurants still within their rights to levy service charge, say industry bodiesThe Federation of Hotel & Restaurant Associations of India (FHRAI) and restaurant associations have stated that the Delhi High Court's rece...
- Centre plans appeal against Delhi High Court stay on service charge barThe central government will appeal against a Delhi High Court order that stayed Central Consumer Protection Authority (CCPA) guidelines pro...
- CCPA to challenge Delhi HC order to stay guidelines on levy of service charges in hotelsHearing a petition filed by the National Restaurant Association of India (NRAI) and Federation and Restaurant Associations of India that ch...
- Delhi HC stays guidelines that prohibited restaurants from levying service chargesThe CCPA guidelines issued on July 4 stated that no hotel or restaurant shall add service charge automatically or by default in the bill an...
- Collectors told to enforce new rules on hotel service chargeThe CCPA has also written to chief secretaries of all states and district collectors across India to arrange wide publicity of the guidelin...
- Service charge issue: Restaurants eyeing legal routeNational Restaurants Association of India, or NRAI, is exploring legal options to challenge the new service charge guidelines, a trustee at...
- Govt issues new guidelines to prevent misleading ads; bans surrogate advertisementsThe Government of India has issued new guidelines for fair advertising, while on the other hand surrogate advertisements are prohibited. Th...
- CCPA seeks RBI intervention on banks delaying refund in case of failed transactionsIn a letter to RBI Deputy Governor M K Jain, the Central Consumer Protection Authority (CCPA) Chief Commissioner Nidhi Khare stated that 2,...
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