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BIMA BHAROSA COMPLAINT
Massive rise in grievances pendency in health and general insurance in FY25, claim-related issues account for 69%, mis-selling haunts life insuranceIndia's insurance grievance system is buckling under pressure, with a significant surge in complaints, especially for health and general in...
Insurance complaints under regulator’s radar: IRDAI asks insurers to strengthen their grievance redressal systems to resolve complaints timelyIRDAI convened a high-level meeting with insurers to address the growing number of unresolved policyholder complaints. IRDAI urged insurers...
NRIs flying home for faster access to healthcare, lower costs: Here’s what to check before you seek medical treatment in IndiaNRIs are choosing India for medical treatment due to lower healthcare costs, faster access to quality care, and NABH-accredited hospitals. ...
Have unclaimed insurance amount? Here’s how to check and claim your hidden wealthOver Rs 25,000 crore remains unclaimed in Indian insurance policies due to forgotten claims or unaware nominees. Tracking and claiming thes...
Rising insurance grievances push IRDAI to propose internal insurance ombudsmen—but will it stay neutral on insurer payroll?To improve how insurance complaints are handled, IRDAI has suggested each insurer have an internal ombudsman. This aims to address the high...
Rs 2.8 lakh refund issued to insurance misselling victim, per NCDRC rulingIn the case of TATA AIA vs. Gyan Singh, the National Consumer Dispute Resolution Commission ruled that policyholders are entitled to a full...
Bima Bharosa portal for insurance grievances: Step-by-step process to register an insurance-related grievanceBima Bharosa has been launched by the Insurance Regulatory and Development Authority of India (Irdai) to serve as an online platform for gr...
Is your medical claim stuck? Find out why you face problems in health insurance claim settlement and how to avoid themWhile health insurers can sometimes be blamed putting customers through unending hardship in clearing claims, many a times it’s the policyh...
50% of complaints against pvt life insurance companies in 22-23 were unfair business practice grievances: IRDAIThe total number of grievances lodged against all life insurers in India decreased from 1,54,826 in 2021-22 to 1,27,378 in 2022-23, as per ...
Irdai to revamp grievance redressal mechanism, plans to call it 'Bima Bharosa'The revamp will include an option of filing complaints in regional languages. This can be attributed to making the process of complaint red...