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BANKING OMBUDSMAN
RBI overhauls prepaid cards & wallets rules: Rs 2 lakh monthly debit limit, usage, restrictions, new safeguard and moreThe RBI has revised Prepaid Payment Instrument (PPI) rules, introducing new monthly debit limits for full-KYC PPIs at Rs 2,00,000, with a R...23 Apr, 2026, 02.42 PM IST- RBI sharpens compliance norms, expands use cases of UPI-linked wallets for foreign visitors under draft PPI normsThe Reserve Bank of India has unveiled draft guidelines for prepaid payment instruments. These new rules aim to strengthen compliance and c...22 Apr, 2026, 10.12 PM IST
- Has RBI announced 'new rules' for exchanging old Rs 500 & Rs 1,000 currency notes?Social media claims about the Reserve Bank of India allowing exchange of old Rs 500 and Rs 1000 notes are false. The official website of th...20 Apr, 2026, 10.47 AM IST
- RBI plans to empower ombudsman to award up to ₹30 lakh compensation to aggrieved bank customersThe Reserve Bank of India is enhancing the banking ombudsman scheme. Customers may receive up to Rs 30 lakh for losses. An additional Rs 3 ...07 Oct, 2025, 06.09 PM IST
- Trouble with bank and can't find resolution? File a complaint against bank with RBI Ombudsman; who are eligible, when, where to fileRBI Ombudsman: Facing any issue with your bank? First try to solve it by filing a complaint, etc. If it is still not solved you may approac...28 May, 2024, 11.59 AM IST
- How to file a complaint with the banking ombudsmanHere are the steps you have to follow while filing a complaint with the banking ombudsman.07 Jan, 2019, 09.28 AM IST
- Complaints with bank ombudsman surge 25% in FY18Of all the complaints received at the ombudsman's offices, 97% of them were resolved in 2017-18, up from 92% a year earlier.02 Jan, 2019, 07.49 AM IST
- Banks now liable for mis-selling insurance: Here is how to complain to banking ombudsmanRBI has widened the scope of Banking Ombudsman, to include deficiencies arising out of selling third-party products such as insurance by th...30 Oct, 2018, 04.16 PM IST
- RBI to strengthen banks' internal ombudsman: Can you hope for faster grievance redressal?In May 2015, with a view to strengthening the internal grievance redressal mechanism at banks, select banks were advised to appoint Interna...01 Aug, 2018, 03.21 PM IST
- Demonetisation no ground for banking ombudsman to handle complaints: RBIThe central bank said that demonetisation is not one of the 27 grounds under which a customer can lodge a complaint with the Banking Ombuds...09 Jul, 2017, 01.47 PM IST
- Now mobile banking complaints under ombudsman: RBIThe pecuniary jurisdiction of the Banking Ombudsman to pass an Award has been increased from existing Rs 10 lakh to to Rs 20 lakh.23 Jun, 2017, 08.33 PM IST
- No deadline for resolving complaints by Banking Ombudsman: RBIThe number of complaints received by Banking Ombudsman across the country from January 1 to December 13 this year, was 87,683, the RBI said.22 Dec, 2015, 05.11 PM IST
- Consumers are more aware now, RBI received 11% more complaints in 2014-15Complaints pertaining to failure to meet commitments, non-observance of fair practices code together constituted 29.2% of complaints receiv...26 Nov, 2015, 05.58 PM IST
- Appeals against banking ombudsman riseNumber more than doubles in 2011-12, as customers become aware of facility.07 Jan, 2013, 04.50 AM IST
- Banking ombudsman for Northeast recieves 708 complaints till June 2012The number of complaints against banking services is gradually increasing in Northeast India. Banking Ombudsman for Northeast India has rec...22 Aug, 2012, 11.29 PM IST
- How to approach a banking ombudsmanThe customers who are unhappy with the services rendered by a bank or face problems while dealing with one can apply to the banking ombudsm...13 Jun, 2011, 02.09 AM IST
- ET in the classroom: Banking OmbudsmanThe Banking Ombudsman Scheme provides an expeditious and inexpensive forum to bank customers for resolution of complaints relating to certa...08 Jun, 2010, 04.15 AM IST
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