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BPO CALL CENTRE
A tip-off, a covert op, and a bust: Inside the TCS Nashik sexual abuse caseA tip-off led police to launch a covert operation inside a TCS Nashik unit, with officers posing as staff to monitor workplace conduct. The...- IT/Software continue to be top job creators in May: ReportJob portal Shine.com found that IT and software showed maximum growth during May.
- IT/software sector to create maximum jobs in 2019: ReportThe IT sector reigns supreme by continuing to create the maximum jobs in the country, a report said.
- Indian BPO firms see a marginal rise in costs if US Congress clears billThe bill demands creation of a list of firms that would outsource call centre jobs and give preference to companies that have created such ...
- Another call centre racket which targeted US citizens bustedThe Crime Branch of Thane police raided Mount Logic Solutions, a BPO, at Anand Nagar in Ambarnath of the district last night and unearthed ...
- Government floats tender for funding BPOs in small townsIBPS provides financial support in the form of viability gap funding to eligible companies engaged in creation of employment opportunities.
- Sebi invites bids from BPOs to set-up helpline agencySebi has invited bids from BPOs and call centres to set-up helpline service, where agents will attend investor calls.
- Snapdeal holds preliminary talks with BPOs to outsource call centreSnapdeal plans inhouse-cum-outsourced strategy to scale up customer support & match sales growth Snapdeal previously ran its call centre in...
- Government earmarks Rs 498 crore incentive under BPO schemeGovt has earmarked Rs 498 cr incentive to companies for setting up call centres under a new BPO scheme, which is expected to create around ...
- US bill: Indian BPOs not too worriedThe general feeling in the Indian BPO industry is that the proposed new bill tabled in the US House of Representatives to discourage moveme...
- Indian e-retailers follow gaints like eBay and Amazon, tie-up with BPOsIndian e-commerce companies, in a small way, are emerging as a new source of revenue for business process outsourcing firms.
- IRDA selects Sparsh BPO to provide call centre servicesInsurance regulator IRDA today said it has selected Sparsh BPO Services for providing call centre services to handle grievances of customer...
- Nasscom rules out threat from US bill on Indian BPOsIndia’s apex association of IT & BPO companies Nasscom feels US Senator Charles Schumer’s plans to introduce a bill, which looks at taxing ...
- BPOs turn outsourcers to cut telecom infrastructure costsIndia's $47-bn IT outsourcing industry , struggling to cut costs without compromising on seat capacity, is now reinventing the wheel. Some ...
- Outsourcing companies take cost-cut callBPO players say, all that a call centre will need to go on-stream are switches, routers, headsets and computers.
- TCS may beat IBM to buy Citigroup BPOTata Consultancy Services is close to acquiring CGSL (formerly e-Serve) racing past IBM, which was leading the race till recently. IT servi...
- Aegis buys AOL call centre operations in IndiaAegis BPO Services, part of the Essar Group, has announced the acquisition of AOL’s call centre operations in India for an undisclosed sum.
- BPOs rev up success story, cabs on accident overdriveBPOs form an integral part of India’s growth story in the new millennium. But their success is riddled with some sad tales too, especially ...
- Mumbai firm to train Chinese staff on BPO opsFirst, it was the software companies; now, it is the turn of BPOs to set up shop in China. Effort BPO, based in Mumbai, has been roped in b...
- Payslip pampering: desis right on topWhen it comes to payslip pampering, the outsourcing industry is right on top of the heap.
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