Searched for
BPO AND AI TRANSFORMATION
AI disruption in Indian IT front-loaded, but long-term demand intact: Sushovan NayakIndian IT services face near-term AI-driven revenue pressure, estimated at 1-3%, impacting stock valuations. However, experts believe marke...- A 62% rise in BPM deal value belies fears of AI dominancePure-play BPM companies achieved their strongest quarter for annual contract values in early 2026, defying expectations of immediate AI-dri...
- HCLTech launches autonomous finance platform powered by Google cloud's gemini enterpriseHCLTech has introduced a new autonomous finance platform. This platform uses Google Cloud's Gemini Enterprise AI. It aims to revolutionise ...
- 90% of mature AI adopters cut BPO spends, says Z47-OpenAI reportThe report, The India AI Edge: How India Uses AI, based on OpenAI’s India usage data and a survey of more than 100 CXOs, found that more th...
- Tech Mahindra to buy 85% in Canada’s Avant Techno SolutionsTech Mahindra is acquiring an 85% stake in Canadian wealth management firm Avant Techno Solutions for CAD 28 million. This strategic move a...
- AI firms scout for startup buyouts to boost full-stack tech capabilitiesAI firms are actively acquiring startups to build full-stack capabilities as enterprises move towards large-scale AI deployment. This conso...
- Will AI make BPO obsolete? The future of global business services revealedAI is rapidly advancing, transforming global business services and BPO. Many traditional BPO tasks can now be done by AI, reducing costs an...
- India a 'talent-dense' AI market, not just a large user base for tech firms to harvest: Lightspeed’s Ravi MhatreMhatre called India a “talent-dense” market for AI, explaining that its established IT ecosystem and strong Indo-US tech ties ensure a high...
- BPO, IT industry to disappear because of AI? Billionaire Vinod Khosla makes big prediction on Nikhil Kamath's podcastIndian-origin billionaire Vinod Khosla cautioned that the rapid advancement of AI poses a significant threat to India's BPO and IT sectors....
- Vertex Global Services to impart AI-specific skills to 8,000 professionals in India over next 3 yearsThis initiative is poised to revolutionise their in-house capabilities, backed by the launch of the VAssist tool to build efficiencies in c...
- BPO sector ripe for AI disruption, says TCS CEO K KrithivasanWhile there is talk of AI displacing various entry-level and lower-end jobs in call centres, experts say that it could create high-value ro...
- Capgemini's $3.3 billion WNS buy may revive IT-plus-BPO modelCapgemini's $3.3 billion acquisition of WNS signals a resurgence of the IT-plus-BPO model, driven by the need for AI integration. Analysts ...
- Inside Capgemini’s $3 billion deal for WNS: All you need to knowCapgemini plans to acquire WNS for $3.3 billion to strengthen its business process outsourcing. The deal awaits shareholder and regulatory ...
- VCs back AI startups to shake up Indian IT services industryTop venture capital funds like Peak XV, Stellaris, Accel and Elevation are eyeing early bets in AI firms building IT from the scratch. The ...
- Capgemini shares drop post-WNS deal on AI impact concernsCapgemini's shares experienced a drop following its agreement to acquire WNS, a BPO firm, in a cash transaction. Investors are expressing c...
- Will Bengaluru and Delhi’s BPO offices be deserted? Stability AI founder claims, ‘AI is better than any Indian programmer’Emad Mostaque, founder of Stability AI, predicts India's BPO sector may face "complete destruction" by 2025 due to AI surpassing human prog...
- The Big Challenge: AI must reboot, not delete, jobsAs per the Survey, tabled by finance minister Nirmala Sitharaman in Parliament, there remain long-existing challenges of formalising a burg...
- US firm Sutherland in talks to buy ITeS platform SuneratechEarlier, Asia-focused PE fund BPEA EQT had tried to acquire Suneratech. Suneratech helps enterprises enable digital transformation with a t...
- Neuron7.ai raises $4.2 million as seed funding from Nexus, othersNeuron7.ai, a new cloud-software company, plans to use the funding to expand its engineering, product and sales teams. Abhishek Sharma, man...
- AI powered voice customer service, Observe, raises $26 millionThe company also announced that is has been accepted into the Microsoft for Startups program. With this relationship, Microsoft customers c...
Load More
