The synergies are yet to materialise and BPO is slumping. Yet, IT majors maintain the combined model is still the way to go.

Nice on Tuesday said it will acquire fully customer feedback technology provider Fizzback in an all cash deal for USD 80 million.

Promoters, founders, and CEOs who birthed the BPO business have now quit, leaving the $14.1-billion industry, in the hands of a new crop of...

We are ring fencing or downsizing certain businesses, which don't fit into HCL's new domain led vision, says the co's New President, Busine...

ChrysCapital, which manages total assets of $2 bn, will also see the exit of Brahmal Vasudevan, one of its managing directors, by year-end.

The company has appointed one of the big four consulting firms to advise on its BPO strategy. L&T Infotech is a fully-owned subsidiary of e...

WNS had roped in Egon Zehnder to find a new chief after co-founder and group CEO Neeraj Bhargava announced that he was stepping down.

War times, recession and economic slowdown give excellent oppurtunities to set up new businesses and gain competitive advantadge.

Wipro is forming a group that will work across consumer care products, lighting and infrastructure engineering focusing on new initiatives....

Companies have not made an effort to make their employees understand what BPO sector could offer in terms of career growth etc. Media hasn’...

Dell has put its contact centres across India, Philippines, El Salvador and Canada on the block with a valuation estimated to be around $4 ...

Acquisitions are no longer the only route for technology companies to achieve inorganic growth in India.

More than four years after it acquired Spectramind, Indian IT services giant Wipro is scouting for buy-outs of up to $50 million in healthc...

In the past few months, nearly all the big names in the BPO and IT industry have been scouring the city for possible recruits.

IT companies and their BPO arms are gravitating towards becoming a single entity.

Raman Roy & Associates has been re-christened Quatrro and the new company is already on the prowl.

Indian research institutions will shortly be opened to exposure and inspections by visiting CEOs of overseas MNCs as liberalisation advance...