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BPM FIRMS
GCC boom pushes Hyderabad office rents to all-time high, at par with BengaluruHyderabad's office rentals hit a record high in Q1 2026, nearing Bengaluru's rates due to robust demand from global capability centers and ...19 May, 2026, 05.56 PM IST- Mphasis sues Coforge, former execs over trade secrets, client dataBengaluru-based Mphasis has sued rival Coforge and former executive Brijesh Khergamker in a US federal court. Mphasis alleges Coforge hired...07 May, 2026, 08.37 AM IST
- Indians are driving most intensive AI applications: Anthropic India MDIndia is a global AI powerhouse, with users driving advanced applications and Claude.ai seeing its second-largest user base here. This surg...07 May, 2026, 06.00 AM IST
- After TCS and Infosys, Tech Mahindra in row over alleged religious bias; issues statement on ‘Footwear Free Zone’ viral imageTech Mahindra is facing online criticism after a 'Footwear Free Zone' sign went viral. The IT firm has denied allegations of religious bias...16 Apr, 2026, 02.19 PM IST
- AI drives Indian IT companies to cut US jobsIndian IT firms are increasing job cuts in the US, with layoffs expected to accelerate due to AI's growing influence and slowing deal-makin...09 Apr, 2026, 08.10 AM IST
- Major BPMs pivot to agentic AI to raise automation efficiencyTop BPM firms like Genpact, EXL, and WNS are integrating AI agents for end-to-end workflow automation. While AI reduces traditional jobs, i...15 Feb, 2025, 02.54 PM IST
- Infosys BPM saw slowest growth in 6 years as revenue drops from top clients in FY23Apart from a lower contribution from the top clients, experts said the deceleration in growth was also because of the nature of BPM deals a...11 Jul, 2023, 12.57 PM IST
- Indian BPM could gain from a mild slump: WNS CEO Keshav MurugeshThe Mumbai-headquartered firm is witnessing clients veering towards a mild recession in the marketplace where strong demand trends for the ...04 Apr, 2023, 06.11 AM IST
- Digital to open up opportunities for enhanced customer experience offerings through BPM: NasscomThe BPM industry expects to tap into a large chunk of the $90 billion global customer experience (CX) opportunity.08 May, 2022, 06.00 AM IST
- BPM firms see surge in demand from festive salesStartek, Conneqt Business Solutions and other BPM companies said the uptick has prompted them to hire more people across locations, includi...28 Oct, 2020, 12.42 PM IST
- BPM companies see digital deal surge in UK“Our public sector business in the UK has done well. We are supporting the government in a particular project around track and trace. All o...22 Sep, 2020, 02.56 PM IST
- Revival in e-commerce demand leads to increased hiring at BPM firmsThe sector has hired up to 5,000 professionals in the last month, according to staffing experts.11 Aug, 2020, 11.42 AM IST
- BPM firms get more staff back to work in small towns amid stringent restrictions in metrosMost employees in metro cities are working from home due to strict restrictions on the movement of people and as the number of Covid-19 cas...03 Jul, 2020, 12.22 PM IST
- Covid lockdown: BPM firms see sluggish quarter, to defer promotions and hikesAnalysts said other BPM companies are also taking cost-cutting measures, such as delayed increments and promotions, as they increasingly lo...28 Apr, 2020, 10.41 AM IST
- Infy BPM is set to scale mount $1 billion in revenue this fiscalInfosys BPM is expected to nearly double its revenue to $1 billion in the ongoing fiscal year.02 Dec, 2019, 08.29 AM IST
- BPO firms with Indian operations have a 3-step plan to manage anti-offshoring waveThe deeper truth for Brown’s constituency — it’s not any one country taking away US jobs. It is technology, specifically, the automation of...05 Apr, 2018, 05.48 PM IST
- In this season of IT woes, BPM stays afloatThe largest players Genpact, WNS and EXL have all raised their guidance this year and have painted a rosy demand picture, a contrast to the...12 Oct, 2017, 09.43 AM IST
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