Swiggy CEO on quick commerce space; India’s data centre surgeIn an interview, Swiggy group CEO Sriharsha Majety explained the outlook for the quick commerce industry and the shareholder vote hurdle, a...
28 May, 2026, 07.44 PM IST
A 62% rise in BPM deal value belies fears of AI dominancePure-play BPM companies achieved their strongest quarter for annual contract values in early 2026, defying expectations of immediate AI-dri...
28 May, 2026, 09.52 AM IST
Mphasis sues Coforge, former execs over trade secrets, client dataBengaluru-based Mphasis has sued rival Coforge and former executive Brijesh Khergamker in a US federal court. Mphasis alleges Coforge hired...
07 May, 2026, 08.37 AM IST
Vertex Group acquires $4M digital CX businessThis move is part of Vertex Group’s robust growth agenda, which includes targeting more than two strategic acquisitions annually over the n...
05 May, 2026, 12.06 PM IST
Infosys BPM saw slowest growth in 6 years as revenue drops from top clients in FY23Apart from a lower contribution from the top clients, experts said the deceleration in growth was also because of the nature of BPM deals a...
11 Jul, 2023, 12.57 PM IST
Indian BPM could gain from a mild slump: WNS CEO Keshav MurugeshThe Mumbai-headquartered firm is witnessing clients veering towards a mild recession in the marketplace where strong demand trends for the ...
04 Apr, 2023, 06.11 AM IST
Indian BPM industry witnessed a growth of 14% in FY22, accounts for 40% global sourcing spend: NASSCOMThe highest concentration of Global 2000 enterprises is currently using and evaluating India as a delivery location for BPM services. Over ...
13 Oct, 2022, 06.29 PM IST
Digital to open up opportunities for enhanced customer experience offerings through BPM: NasscomThe BPM industry expects to tap into a large chunk of the $90 billion global customer experience (CX) opportunity.
08 May, 2022, 06.00 AM IST
Hinduja Global soars on talk of healthcare arm’s stake sale dealThe board of the company will meet June 18 to finalise the earnings and the deal is likely to be announced on that day, said sources.
12 Jun, 2021, 09.53 AM IST
BPM firms plan to bring 70% staff back to offices soonFirms involved in business process management (BPM) are exploring a hybrid working model to effectively deal with critical client data and ...
22 Feb, 2021, 08.48 PM IST
BPM firms get more staff back to work in small towns amid stringent restrictions in metrosMost employees in metro cities are working from home due to strict restrictions on the movement of people and as the number of Covid-19 cas...
03 Jul, 2020, 12.22 PM IST
Infy BPM is set to scale mount $1 billion in revenue this fiscalInfosys BPM is expected to nearly double its revenue to $1 billion in the ongoing fiscal year.
02 Dec, 2019, 08.29 AM IST
In this season of IT woes, BPM stays afloatThe largest players Genpact, WNS and EXL have all raised their guidance this year and have painted a rosy demand picture, a contrast to the...
12 Oct, 2017, 09.43 AM IST
Nasscom maintains $50 billion target for business process management sectorAccording to rankings released by Nasscom, Genpact latched onto its top position in the BPO sector ahead of Tata Consultancy Services.
25 Sep, 2015, 04.00 AM IST
Business process management to touch $50 billion by 2020Business process management which is fast evolving as major industry growing at 12 per cent annually is set to touch $50 billion by 2020 fr...
09 Feb, 2014, 12.54 PM IST
- L&T Infotech ties up with IBM
Global IT services provider L&T Infotech today announced a strategic tie-up with IBM in the Business Process Management (BPM) space to offe...
09 Dec, 2010, 08.10 PM IST
- L&T Infotech, Savvion in pact to provide BPM solutions
IT services provider, L&T Infotech, on Monday announced a strategic partnership with Savvion to provide Business Process Management (BPM) s...
21 Dec, 2009, 01.23 PM IST