Searched for
BPM BUSINESS
Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...- Swiggy CEO on quick commerce space; India’s data centre surgeIn an interview, Swiggy group CEO Sriharsha Majety explained the outlook for the quick commerce industry and the shareholder vote hurdle, a...
- A 62% rise in BPM deal value belies fears of AI dominancePure-play BPM companies achieved their strongest quarter for annual contract values in early 2026, defying expectations of immediate AI-dri...
- Mphasis sues Coforge, former execs over trade secrets, client dataBengaluru-based Mphasis has sued rival Coforge and former executive Brijesh Khergamker in a US federal court. Mphasis alleges Coforge hired...
- Indians are driving most intensive AI applications: Anthropic India MDIndia is a global AI powerhouse, with users driving advanced applications and Claude.ai seeing its second-largest user base here. This surg...
- Vertex Group acquires $4M digital CX businessThis move is part of Vertex Group’s robust growth agenda, which includes targeting more than two strategic acquisitions annually over the n...
- After TCS and Infosys, Tech Mahindra in row over alleged religious bias; issues statement on ‘Footwear Free Zone’ viral imageTech Mahindra is facing online criticism after a 'Footwear Free Zone' sign went viral. The IT firm has denied allegations of religious bias...
- Infosys reaffirms zero-tolerance policy amid Pune harassment claims; parallel investigation deepens in Nashik TCS caseIn an official statement, Infosys emphasised its commitment to employee safety. "Infosys maintains a zero-tolerance approach to any form of...
- India’s office vacancy drops to 13.85% in Q4FY26, lowest since pandemic amid strong leasing demandOffice vacancy in India's top cities has reached its lowest point since the pandemic. This is due to companies returning to offices and Glo...
- AI drives Indian IT companies to cut US jobsIndian IT firms are increasing job cuts in the US, with layoffs expected to accelerate due to AI's growing influence and slowing deal-makin...
- Infosys BPM saw slowest growth in 6 years as revenue drops from top clients in FY23Apart from a lower contribution from the top clients, experts said the deceleration in growth was also because of the nature of BPM deals a...
- Digital to open up opportunities for enhanced customer experience offerings through BPM: NasscomThe BPM industry expects to tap into a large chunk of the $90 billion global customer experience (CX) opportunity.
- Infosys BPM, US gold miner Newmont extend collaborationInfosys BPM has extended by five years its strategic collaboration with Newmont Corporation to standardise and digitise delivery models acr...
- Infy BPM is set to scale mount $1 billion in revenue this fiscalInfosys BPM is expected to nearly double its revenue to $1 billion in the ongoing fiscal year.
- 50% BPM revenues come from outcome-based dealsBPM companies have seen a significant chunk of their revenue proceeds shifting towards business outcomes.
- Nasscom pegs BPM income at $55 bn by 2025NASSCOM also projected that digital streams would account for 60-70 per cent of the BPM service providers' revenue by 2025.
- Hinduja Global Solutions Q3 net down 68% at Rs 17 croreThe consolidated net sales, however, grew by 20.53 per cent to Rs 882.91 crore in the quarter under review from Rs 732.52 crore in the same...
- Firstsource invests in analytics startup Nanobi Data and AnalyticsIT industry body Nasscom expects analytics to emerge as the second biggest BPM (business process management) segment by 2016.
- Business process management to touch $50 billion by 2020Business process management which is fast evolving as major industry growing at 12 per cent annually is set to touch $50 billion by 2020 fr...
- L&T Infotech, Savvion in pact to provide BPM solutionsIT services provider, L&T Infotech, on Monday announced a strategic partnership with Savvion to provide Business Process Management (BPM) s...
Load More
