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IRCTC sets new records in online ticket booking, blocks 3 crore suspicious IDs in 2025-26IRCTC intensified anti-fraud measures in 2025, deactivating 3.03 crore suspicious user IDs and blocking 13,343 email domains. The corporati...- Is India Inc impatient with AI? ET AI Conclave & Awards 2025: Panel probes return on AIAt the first-ever edition of the ET AI Conclave & Awards 2025, experts dismantled any grand notion of AI to make sense of profitability for...
- AI adoption improving public service delivery and governance: ReportArtificial intelligence is playing an increasingly important role in strengthening governance and public service delivery across India, hig...
- Book, cancel, and track train tickets with ease: What IRCTC's AskDISHA 2.0 offers passengers, check its features, how to book train tickets, check refund status and moreIRCTC's AskDISHA 2.0, an AI-powered virtual assistant, simplifies train ticket booking and refund processes. Users can effortlessly book ti...
- WhatsApp becomes more business friendly, offers service messages for freeUntil now, service messages - such as customer queries on order status, flight ticket rescheduling, etc. - on WhatsApp were charged Rs 0.25...
- Now book train tickets, make payments using voice commandsWith the new conversational payments, customers can now complete transactions by using their voice or typing their UPI ID or mobile number....
- PhonePe revenue bump; NPCI’s Bhim makeoverDigital payments major PhonePe has reported a 74% jump in revenue for FY24. This and more in today’s ETtech Top 5.
- Cheap AI voice bots are taking off with businesses in IndiaIndia has tried to keep pace with the global artificial intelligence frenzy in the nearly two years since ChatGPT launched, but chatbots ha...
- Ecom Express’ rights issue; Google Cloud chief interviewEcom Express is planning a $170 million rights issue led by existing investors. This and more in today’s ETtech Top 5.
- In depth: AI builds a bridge to the last mileKishan Pal, a 43-year-old farmer from Bijnor district in Uttar Pradesh, uses AI-based voice payments to instantly send money to his mother,...
- IRCTC refund status: How to check Indian Railways refund status live using chatbot AskDishaIndividuals can check refund status via Ask DISHA, a helpdesk provided by the Indian Railway Catering and Tourism Corporation (IRCTC). The ...
- Chatbot maker CoRover sells 11% stake to Canbank Venture for undisclosed sumThis is the first round of institutional funding raised by the company that claims to be the first human centric conversational AI company ...
- View: Why Congress must lead the charge on abolishing sedition law"I was extremely disappointed that the Congress did not forcefully support one of its liberal lynchpins Dr Shashi Tharoor when he (along wi...
- IRCTC's AI-based initiative 'ASK DISHA' to help govt organisations in answering customer queriesThe chatbot powered by artificial intelligence will enable those organisations to answer general queries of the customers and garner good w...
- Indian Railways is emerging as a hub of innovation for service providersAs India’s largest employer goes digital, it’s beginning to acquire huge scale in a new dimension — data.
- IRCTC launches 'AskDisha' for customer support and engagementA chatbot is a special computer programme designed to simulate conversation with users, especially over the internet.
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