Passenger complaints are being tracked through the Passenger Assistance Control Room (PACR), the ministry said. "A total of 559 grievances ...

The civil aviation ministry is closely watching the Middle East situation. Airspace closures are disrupting international flights. Over 350...

The Ministry of Civil Aviation has activated its Passenger Assistance Control Room to help travellers affected by flight suspensions to and...

The government is actively addressing high airfares by strengthening the DGCA's tariff monitoring unit to prevent opportunistic pricing. Mi...

Civil Aviation Minister K Rammohan Naidu met with airline representatives. He reviewed their operational and technical performance. The min...

Online travel services firm MakeMyTrip to partner with the Ministry of Civil Aviation to promote regional air connectivity through the UDAN...

At present, most of the MRO (Maintenance, Repair and Overhaul) work is done outside India. The government has chosen 8 airports for MRO act...

The move is aimed to empower the passengers at a time when air passenger ridership numbers are rising.

Jet Airways, which flew just five planes on Tuesday, has decided to suspend operations in the night after lenders decided not to extend eme...

With passengers choosing carriers that are perceived to be more user-friendly, airlines ranked lower will have to work on improving their r...

Around 12,000 complaints have been dealt with through AirSewa, Minister of State for Civil Aviation Jayant Sinha said.

The exponential rise of air traffic in India has been accompanied by a rise in complaints by fliers.

Significantly, the management of a prominent low-cost carrier, which has drawn flak for cases of passenger misbehaviour, has asked its crew...

The aviation ministry earlier this week released a draft set of passenger charter that, among other things, seeks to penalise airlines for ...

Only those who want a paperless boarding experience will need to get this unique ID as the existing procedure will continue to remain in pl...

A report tabled in Parliament recently recommended fixing an upper limit on air tickets as well as levying not more than 50 per of the base...

Civil Aviation Minister Ashok Gajapathi Raju had on November 25 last year rolled out AirSewa portal and a mobile app for enabling grievance...