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AIRSEWA PORTAL UPGRADE
Civil aviation min to upgrade AirSewa portal, tap AI for faster passengers' grievances redressalThe Civil Aviation Ministry is enhancing the AirSewa portal and integrating artificial intelligence into the Passenger Assistance Control R...- Naidu reviews airlines' performance; asks them to ensure reasonable fares in festive seasonCivil Aviation Minister K Rammohan Naidu met with airline representatives. He reviewed their operational and technical performance. The min...
- Paid for business class air ticket but shifted to economy class; should the airline refund the difference and pay compensation?Air India flight from Delhi to Washington DC: A women's mother was allegedly shifted to economy class despite having a business class ticke...
- Airlines may soon be ranked on basis of customer feedbackWith passengers choosing carriers that are perceived to be more user-friendly, airlines ranked lower will have to work on improving their r...
- Government launches upgraded version of AirSewa digital platform for air passengersAround 12,000 complaints have been dealt with through AirSewa, Minister of State for Civil Aviation Jayant Sinha said.
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