The DGCA made the submission when the court was hearing a plea by Mishra seeking direction to the authorities to expeditiously constitute a...

In a shocking incident, a man allegedly urinated on an elderly woman co-passenger during a New York-Delhi flight in November last year. The...

With passengers choosing carriers that are perceived to be more user-friendly, airlines ranked lower will have to work on improving their r...

Around 12,000 complaints have been dealt with through AirSewa, Minister of State for Civil Aviation Jayant Sinha said.

The exponential rise of air traffic in India has been accompanied by a rise in complaints by fliers.

Significantly, the management of a prominent low-cost carrier, which has drawn flak for cases of passenger misbehaviour, has asked its crew...

The aviation ministry earlier this week released a draft set of passenger charter that, among other things, seeks to penalise airlines for ...

2016 bloomed as a "very meaningful year" with over 20 per cent domestic air passenger growth while scrapping of the once famous '5/20' over...