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Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...- Meta launches business agent AI to automate customer service, sales and business operationsMeta has unveiled Meta Business Agent, an AI-powered assistant designed to help businesses automate customer support, sales, scheduling and...
- Will AI-led tech unwinding pause Rs 60,000 crore FII selloff in Indian IT stocks?Global markets are experiencing a tech selloff driven by AI fears, impacting Indian IT stocks with FIIs pulling Rs 60,000 crore. However, s...
- ‘Outcome-based’ contracts risk revenue growth for tech firmsThe increasing adoption of AI is driving Indian IT firms and clients towards outcome-based contracts. While this shift aims to improve clie...
- Order book growth keeps Persistent Systems on trackPersistent Systems shares are rising, buoyed by optimism in the technology sector and advancements in artificial intelligence. The company ...
- Zepto's market position; TCS' AI verdict at AGMZepto pulls ahead of Swiggy Instamart on orders, but heavy burn continues. This and more in today's ETtech Top 5.
- AI not a threat, but opportunity for IT services: TCS chairman N ChandrasekaranAddressing the concerns that AI could reduce demand for traditional IT services, Chandrasekaran said the market has misunderstood the relat...
- India a major growth market for Celonis, says senior execThe Germany-based company said it already serves 260 global capability centres (GCCs) in India, counting companies such as Mercedes-Benz, H...
- SpaceX IPO: Great business, wrong price? Why Aswath Damodaran is skipping Musk’s mega offeringDespite the excitement surrounding SpaceX’s highly anticipated IPO, valuation expert and NYU professor Aswath Damodaran plans to stay away ...
- TCS forms business unit to help MNCs set up GCCsTata Consultancy Services has launched a new business unit, Global Value & Innovation Centres, to assist enterprises in establishing and ma...
- Apple stock price prediction after WWDC 2026: With Apple (AAPL) trading near its all-time high of $302.25, will AI-powered Siri drive the stock above $400?Apple stock price is once again at the center of Wall Street's attention after WWDC 2026. As Apple stock trades near $302, investors are de...
- SpaceX IPO: Elon Musk's AI ambitions fueling space data centers & trillionaire dreamsSpaceX's upcoming IPO, fueled by immense investor demand, could propel Elon Musk to trillionaire status. Beyond its space ambitions, the co...
- Jobless growth in IT: Revenue grows, headcount stagnatesIndia's top IT companies are achieving revenue growth with stable employee numbers. This trend highlights a shift towards automation and im...
- Gas engine maker Innio valued at $23 billion as shares jump in Nasdaq debutInnio, the innovative gas engine manufacturer, made a spectacular entrance on the Nasdaq, with its market valuation soaring past $23 billio...
- Pinterest deepens Amazon partnership with $4 billion cloud dealPinterest is investing heavily in its future with Amazon Web Services. The social media company will spend four billion dollars on cloud se...
- US stocks: Pinterest deepens Amazon partnership with $4 billion cloud dealAmazon.com's cloud computing unit will provide Pinterest its custom chip processors, including Graviton and Trainium, to help scale its AI ...
- Wipro CEO Pallia takes home Rs 49.6 crore in FY26Wipro CEO Srinivas Pallia's compensation decreased to $5.29 million in FY26, while executive chairman Rishad A Premji earned $773,213. The ...
- Is SaaSpocalypse real? CLSA says maybe not and here’s whyInitial fears of an "SaaSpocalypse" following Anthropic's AI plug-in release have subsided. Brokerages now suggest AI is driving a shift to...
- IT firms spend big on acquisitions as AI hits growthIndian IT companies are buying smaller companies to boost growth. Acquisitions are happening due to AI's impact on pricing and organic grow...
- AI disruption in Indian IT front-loaded, but long-term demand intact: Sushovan NayakIndian IT services face near-term AI-driven revenue pressure, estimated at 1-3%, impacting stock valuations. However, experts believe marke...
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