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AI POWERED CUSTOMER ENGAGEMENT
Architect Labs raises $24 million to take on Broadcom, Marvell custom chip businessThe company plans to target chip companies to help accelerate the design process but also software companies that could use custom chips t...- OpenAI introduces enhanced usage analytics, AI spending controls for ChatGPT EnterpriseThe new features aim to help manage costs and track credit usage, as growing adoption of the AI tools by power users in enterprises has d...
- GenAI can add $14-17 billion to India's real estate economy: ReportConsultancy firm EY-Parthenon and realtors' apex body CREDAI, in its report 'GenAI in Indian real estate - Scaling the next frontier of inn...
- Architect Labs raises $24 million to take on Broadcom, Marvell custom chip businessArchitect Labs has secured $24 million in seed funding. The company will leverage artificial intelligence to accelerate and simplify the de...
- ET Most Innovative AI Product Awards 2026: The next retail breakthrough may already be in your pocketET Most Innovative AI Product Awards 2026 spotlights the products quietly reshaping retail. From improving product discovery and customer e...
- GenAI could deliver up to 50% higher sales velocity and faster launches for India’s real estate sectorGenerative AI promises to revolutionize Indian real estate, boosting sales velocity by up to 50% and slashing project launch times by 30%. ...
- Nvidia supplier SK Hynix ships samples of next-generation chips to major customersThe next-generation 12-layer HBM4E chip reaches speeds of up to 16 gigabits per second per pin and offers over 20% better power efficienc...
- Digital systems secure, says Axis Bank amid AI platform-driven vulnerability claims on cybersecurityAxis Bank assures its digital systems are secure. The bank states cyber fraud largely occurs when customers are tricked by external communi...
- AI use in UK hits 'tipping point' as companies scale up, Google exec saysBritain is now at a crucial stage for artificial intelligence adoption. Companies are moving beyond just testing AI tools to using them for...
- AI executives gather at G7 as Europeans seek checks on American dominanceIn a rare huddle of AI industry figures, leaders of three of the most powerful AI companies -- OpenAI CEO Sam Altman, Google DeepMind CEO D...
- India’s AI revolution has a leaderboard; and the best products are competing for the top spotThe ET Most Innovative AI Product Awards 2026 recognises the startups, product teams, and enterprises building AI-powered solutions that ar...
- Coforge shares jump over 2% as firm eyes $5 billion revenue by FY30. Why Nomura, others see up to 50% upside?Coforge shares saw a rise after the company projected $5 billion in revenue by FY30. This ambitious target is fueled by strong organic grow...
- Wipro shares in focus after unveiling Anthropic-powered AI hub in BengaluruWipro has launched an Applied AI Center of Excellence in Bengaluru focused on Anthropic’s Claude models to scale enterprise AI adoption. Th...
- Microsoft launches AI agent with pay-as-you-go pricingMicrosoft is changing how it charges for its software for the first time in two decades, moving to bill customers with a pay-as-you-go mode...
- ET Most Innovative AI Product Awards 2026: Recognising the AI innovations driving business transformationAs artificial intelligence becomes central to how organisations operate, compete, and grow, businesses are increasingly looking for solutio...
- AI is everywhere. But which products are truly transforming business?The next wave of business transformation is being driven by AI products that deliver measurable results. The ET Most Innovative AI Product ...
- AI Wants to Answer Your Phone Now: Equal AI’s $30 Million Bet on the Future of Call Screening in IndiaIndian startup Equal AI has raised $30 million to expand its AI-powered call screening platform that answers and filters calls on users' be...
- AI chatbot's BMW buy-back offer sparks questions over accountability in automated customer interactionsA customer's attempt to sell his BMW back to a dealership turned into a lesson in AI accountability when an artificial intelligence chatbot...
- Weis Markets rolls out Instacart's AI-powered caper carts to reinvent in-store shoppingWeis Markets has partnered with Instacart to launch AI-powered Caper Carts, bringing smart shopping cart technology to select grocery store...
- Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...
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