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AI IMPACT ON BPO
AI talent demand offset flat white-collar hiring in MayIndia's job market showed stability in May. Insurance sector hiring grew significantly. Demand for AI talent remained strong, especially fo...- AI disruption in Indian IT front-loaded, but long-term demand intact: Sushovan NayakIndian IT services face near-term AI-driven revenue pressure, estimated at 1-3%, impacting stock valuations. However, experts believe marke...
- These large-caps have ‘strong buy’ & ‘buy’ recos and an upside potential of up to 25%Here’s a thing investors in equity need to keep in mind. A large part of the upmove one might see in the next one or two trading sessions w...
- 90% of mature AI adopters cut BPO spends, says Z47-OpenAI reportThe report, The India AI Edge: How India Uses AI, based on OpenAI’s India usage data and a survey of more than 100 CXOs, found that more th...
- Huge scope for India to lead in diffusion of tech; SMEs will drive jobs: Wadhwani Foundation CEOIndia can lead in technology diffusion reaching millions. Deep-tech startups and SMEs will drive job creation. Upskilling is replacing trad...
- Are Indian techies losing jobs due to AI? CLSA analysts make a strong argumentDespite fears of AI-driven layoffs in India’s IT sector, CLSA analysts say hiring remains steady, and revenue per employee is rising. IT gi...
- Will AI make BPO obsolete? The future of global business services revealedAI is rapidly advancing, transforming global business services and BPO. Many traditional BPO tasks can now be done by AI, reducing costs an...
- 'No one wants to miss the AI bus': India Inc resets strategy as AI takes over boardroomIndian company boardrooms are now prioritizing artificial intelligence adoption. Leaders are discussing strategies to integrate AI for impr...
- AI could make traditional jobs obsolete by 2050: Vinod KhoslaIndian-American investor Vinod Khosla predicted that by 2050, traditional jobs may become largely unnecessary as AI advances across industr...
- Inside Capgemini’s $3 billion deal for WNS: All you need to knowCapgemini plans to acquire WNS for $3.3 billion to strengthen its business process outsourcing. The deal awaits shareholder and regulatory ...
- VCs bet on AI to reboot IT; Blinkit, Instamart leadHappy Tuesday! VC firms are turning their focus to AI startups looking to transform traditional IT services and outsourcing. This and more ...
- Capgemini shares drop post-WNS deal on AI impact concernsCapgemini's shares experienced a drop following its agreement to acquire WNS, a BPO firm, in a cash transaction. Investors are expressing c...
- AI could wipe out '40-50% white-collar' Indian jobs: Atomberg founder warns about 'end of the middle class'Mumbai-based entrepreneur and Atomberg founder Arindam Paul has sparked a heated discussion on LinkedIn, warning that artificial intelligen...
- Is this the job where AI technology cannot replace humans? Here's what employees in the sector are sayingAI has helped the BPO industry by boosting efficiency. While it automates repetitive tasks, workers in the Philippines are using AI tools t...
- IT slowdown not AI-induced, macroeconomic factors at play: Achyuta GhoshAuto-code generation, auto-test generation. So, these are all new services that are created. If you look at some of the recent phenomenon, ...
- The Big Challenge: AI must reboot, not delete, jobsAs per the Survey, tabled by finance minister Nirmala Sitharaman in Parliament, there remain long-existing challenges of formalising a burg...
- BPO employees face maximum risk of getting replaced by AI pretty quickly: Nasscom chairmanGenerative AI will impact white collar jobs more, Nasscom chairman said, adding that this is a departure from the past, where every technol...
- Data sovereignty: SBI mulling to build its own domain-specific LLMState Bank of India plans to build its own domain-specific Large Language Model (LLM) to co-exist with open-source models. The bank emphasi...
- BPO firm [24]7.ai says it was breached; Sears and Delta Airlines affectedUS retailers Sears Holdings separately announced that its customer data might have been affected in the hack.
- BPOs need to take this call from futureThe $150 billion BPO industry is largely built around delivering incremental efficiency with 'some' expertise and 'modest' investment in to...
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