Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...
11 Jun, 2026, 06.00 AM IST
From finance to leadership: How technology is shaping smarter decisionsArtificial intelligence is transforming finance and leadership. AI tools now help analyse risks, detect fraud, and automate tasks. Leaders ...
10 Jun, 2026, 06.26 PM IST
GoodPass wants to be the transaction layer of AI-powered travelThe experiences market is a $250-billion global opportunity projected to grow faster than flights or hotels. Yet the segment has remained u...
05 Jun, 2026, 11.01 AM IST
Diversity hiring jumps 21% despite slowdown in white-collar recruitment: founditWhite-collar hiring in India saw a slowdown in May 2026. However, diversity hiring experienced a substantial surge. This trend highlights a...
04 Jun, 2026, 05.52 PM IST
Generali Central Life Insurance aims to double business to Rs 2,000 cr in 3 yearsGenerali Central Life Insurance plans to double its business to Rs 2,000 crore in three years. The company will leverage its partnership wi...
02 Jun, 2026, 03.30 PM IST
India's new drama is about the fight for your 1-minute attentionIndia streaming platforms microdramas: Platforms are rapidly adopting microdramas, short, vertically shot melodramas. These bite-sized show...
02 Jun, 2026, 01.30 PM IST
Meta launches paid subscriptions for Instagram, Facebook, WhatsAppMeta has launched paid subscriptions for Facebook, Instagram, and WhatsApp, offering enhanced features like audience growth tools, premium ...
31 May, 2026, 06.14 PM IST
Tata 1mg turns Ebitda positive across core units as diagnostics crosses Rs 600 crore in ARRThe company said its diagnostics business crossed an annualised revenue run rate of more than Rs 600 crore during the year, growing over 40...
27 May, 2026, 08.36 PM IST
Banking sector key to realising Viksit Bharat vision: SBI Chairman C S SettySBI is set to play a key role in India's growth. The bank is focusing on a 'Digital First, Customer First' strategy. Investments in technol...
27 May, 2026, 03.46 PM IST
Fuelled by lending boom, DPDzero bets big on AI-led debt recoveryAs India’s unsecured lending boom accelerates, collections are emerging as the next major battleground for fintechs and lenders.
27 May, 2026, 01.06 PM IST
Shipsy pushes AI-driven logistics software as enterprises move beyond legacy systemsLogistics firms are adopting AI-first platforms to make active decisions, moving beyond old systems. Companies like Shipsy are seeing growt...
26 May, 2026, 02.58 PM IST
H-1B chill sets in; Flipkart doubles down on ShopsyUS demand for H-1B visas has slumped to a seven-year low amid steeper costs and Trump-era policy shifts. This and more in today’s ETtech To...
26 May, 2026, 07.18 AM IST
Google blocked the first known AI-powered attack on 2FA accounts; here is how hackers tried to break in, know how to stay safeForeign hackers attempted a novel AI-powered cyberattack targeting two-factor authentication using a zero-day exploit. Google's Threat Inte...
25 May, 2026, 03.22 PM IST
Listed new-age companies use AI to tune their daily ops engineCompanies are using AI to personalise discovery, improve marketing efficiency, reduce manual work in logistics, handle customer support, re...
25 May, 2026, 06.00 AM IST
Spotify aiming for a 'ChatGPT moment' in music and India is central to the planSpotify is embracing artificial intelligence to become a personalised audio platform. The company is developing AI playlists, conversationa...
22 May, 2026, 01.48 PM IST
Banks must compete on customer experience to stay relevant: EY reportBanks must prioritize customer experience to stay relevant, evolving branches into 'phygital' advisory hubs, according to an EY India repor...
21 May, 2026, 05.26 PM IST
AI will destroy and create new jobs, urges staff to embrace change: HSBC CEOHSBC's top executive Georges Elhedery stated that artificial intelligence will reshape jobs in finance. The bank is actively retraining its...
20 May, 2026, 11.12 AM IST