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AI CHATBOTS IN ENTERPRISES
Indian CEOs must target AI ‘moonshots’, build task forces: Anthropic India MD Irina GhoseIndian CEOs must build real AI products and solutions, moving beyond simple chatbot experiments. Companies are accelerating AI adoption and...- Anthropic plans to change enterprise data retention policyUnder the changes to the data retention policy, Anthropic will still require business customers to retain data for 30 days but will give t...
- ET Most Innovative AI Product Awards 2026: Why AI platforms, infrastructure and developer tools are critical to Enterprise AI successET Most Innovative AI Product Awards 2026 brings the technology behind successful AI products into focus. As enterprise AI adoption acceler...
- Wispr Flow raises $280 million at $2 billion valuation, Peak XV joins new roundSan Francisco-based voice AI startup Wispr Flow has raised $280 million at a $2 billion valuation, nearly tripling its valuation from its p...
- The AI pilot scaling playbook: Enterprise-first AI, connected systems, and shared ownershipA Bosch roundtable offered a reckoning with how organisations learn, how they change, and how they decide whether innovation is a performan...
- Rise of AI shopping pushes merchants to protect loyalty, Adyen saysAdyen co-CEO Pieter van der Does told Reuters that a merchant he spoke with this week generated 70% of its volume through direct channels a...
- AI agents are getting smarter. But can they actually get work done?The AI race is moving beyond chatbots towards agents that can access data, use software and complete tasks. But smarter models alone may no...
- Cement, bricks and AI: India's $650-billion real estate industry has a new formulaArtificial intelligence is transforming India's real estate sector beyond customer interactions. Developers now use AI for crucial decision...
- Chinese AI drives price competition among US labsA new generation of cost-efficient, high-performance Chinese AI is putting pressure on Silicon Valley's leading labs to lower prices to gra...
- AI's future lies in affordable, accessible intelligence, not just smarter modelsThe rapid reduction in costs associated with artificial intelligence will lead to its widespread adoption. This newfound accessibility will...
- AI assistant startup Hulp raises $2.6 million from Sparrow Capital, Bitkraft Ventures, othersHulp was founded by former insurance tech company PolicyBazaar’s cofounder and chief business officer Tarun Mathur, Neha Kulwal and Vishal ...
- Qwen 3.8-Max launches with 2.4 trillion parameters. Don't trust the benchmarks just yetAlibaba launched its large AI model Qwen3.8-Max with many parameters. This model supports extensive context windows and multimodal inputs f...
- Tata Communications takes the Google Duplex playbook to India’s small and medium businessesThe company is betting that subscription-based AI agents, built for specific business tasks instead of replacing call-centre workers, can h...
- OpenAI agents have lifted support resolution 50%, cut turnaround time 80%: Cars24 CEOCars24 has boosted customer support resolution rates by fifty percent. Turnaround time across key workflows has reduced by eighty percent. ...
- SAP CFO says AI must move beyond chatbot 'low-hanging fruit' before seeing returnsCompanies have poured money into generative AI but are still seeking evidence of broad productivity gains, and SAP is arguing that the re...
- The AI race isn't about bigger models—it's about IndiaIndia can become the world's AI deployment hub by leveraging its software engineering workforce and enterprise IT experience. Enterprises w...
- Customer attention crisis: Why businesses must shift from volume to value in messagingCustomer attention has become scarce, forcing businesses to prioritize message value over volume. Verified and consent-based communication ...
- ET Most Innovative AI Product Awards 2026: The opportunity enterprise AI leaders shouldn't leave on the tableEnterprise AI is delivering results across finance, operations, healthcare, retail, and infrastructure, but innovation alone doesn't create...
- Voice AI goes mainstream as enterprises move beyond pilotsVoice AI goes mainstream as enterprises move beyond pilots, with large language models enabling natural conversations and driving demand fo...
- OpenAI unveils long-awaited 'super app' as rivalry with Anthropic intensifiesOpenAI introduced ChatGPT Work, an AI agent for professionals, on Thursday. This new tool combines chatbot and coding capabilities for docu...
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