No more long queues, self-service takes off at airportsIndian airports and airlines have embraced technology to streamline pre-departure processes, reducing human interaction. Passengers can now...
Bot voyage: Can GenAI-based innovation ease turbulence in air travelIndia's aviation sector embraces cutting-edge AI solutions to enhance customer experience, optimize operations, and propel efficiency, revo...
Zerodha to end zero-brokerage model; Unacademy lays off 250 employeesOnline stock broker Zerodha will likely discontinue its zero-brokerage structure due to new Sebi rules. More on this in today’s ETtech Top ...
Now you can book IndiGo flights using WhatsApp, here's howIndiGo has launched 6Eskai, an AI-powered chatbot on WhatsApp, designed to simplify flight bookings and enhance customer service. Developed...
Indian Airlines ride AI: Human-like responses for passengers, lesser workload for agentsArtificial intelligence is transforming the Indian aviation industry, enhancing customer service and operational efficiency for airlines li...
Indigo launches AI chatbot 6Eskai; answers customer queries in 10 languages and helps to book ticketsIndia's IndiGo has launched an AI chatbot, 6Eskai, which addresses customer queries in 10 languages and offers a unique ticket booking plat...
IndiGo introduces AI chatbot with GPT-4 technology for queries, ticket bookingIndiGo has launched an AI chatbot, 6Eskai, powered by the GPT-4 technology with an aim to address travellers' queries in 10 different langu...