Some find it hard to digest Zomato's action
Despite the brickbat, several Zomato customers stood firmly behind the company and left reviews thanking the company for defending the values of a plural India.
By TNN | Updated:
TNN
NEW DELHI: A day after Zomato won over the internet with its refusal to give in to a customer’s demand of changing a delivery executive because he was Muslim, some users on Twitter said they would boycott the company for “hurting religious sentiments”. #ZomatoUnistalled and #BoycottUberEats were two of the top trends in India on Thursday afternoon.
The anger directed at Uber Eats, another food aggregator, was a result of the support it lent to Zomato. The company had tweeted on Tuesday that it stood by Zomato.
A number of users also downgraded Zomato on the Google Play Store and iOS by giving the company the lowest rating possible. They claimed that Zomato had double standards because it served halal meat even though the company had clarified on Tuesday that the halal category is a result of restaurants seeking that distinction — not us as an aggregator. “We provide this information, so that you, as a customer can make an informed choice about whether you want to eat halal meat, or not,” it had said.
Despite the brickbat, several Zomato customers stood firmly behind the company and left reviews thanking the company for defending the values of a plural India.
A review on iOS by a user who goes by the name Humane Foodie, wrote: “Wish all humans were treated as equal, just as Zomato proved! Please keep promoting humane values along with the wonderful business model and awesome service you already provide.”
Another user “Ssg182 wrote, “…Very glad that they (Zomato) have taken (sic) a stand against bigotry yesterday, which ensured that I will order only using their app. Thanks Zomato.”
‘Nationalist Hindu’ faces investigation
The Jabalpur administration on Thursday issued notice to Amit Shukla, the person at the centre of the Zomato storm, under Sections 107 and 116 CrPC — a preventive measure to pre-empt breach of peace — and asked him to appear in person to explain his actions. Police have initiated a parallel probe. Meanwhile, Shukla’s followers on Twitter have more than doubled — from 900 to 2,010 — since the controversy broke. He told TOI on Thursday that his tweet “was being pursued in the wrong direction”.
The state’s intelligence unit has reportedly been asked to check Shukla’s background. Shukla describes himself as a ‘proud nationalist Hindu’.
The anger directed at Uber Eats, another food aggregator, was a result of the support it lent to Zomato. The company had tweeted on Tuesday that it stood by Zomato.
A number of users also downgraded Zomato on the Google Play Store and iOS by giving the company the lowest rating possible. They claimed that Zomato had double standards because it served halal meat even though the company had clarified on Tuesday that the halal category is a result of restaurants seeking that distinction — not us as an aggregator. “We provide this information, so that you, as a customer can make an informed choice about whether you want to eat halal meat, or not,” it had said.
Despite the brickbat, several Zomato customers stood firmly behind the company and left reviews thanking the company for defending the values of a plural India.
A review on iOS by a user who goes by the name Humane Foodie, wrote: “Wish all humans were treated as equal, just as Zomato proved! Please keep promoting humane values along with the wonderful business model and awesome service you already provide.”
Another user “Ssg182 wrote, “…Very glad that they (Zomato) have taken (sic) a stand against bigotry yesterday, which ensured that I will order only using their app. Thanks Zomato.”
ADVERTISEMENT
‘Nationalist Hindu’ faces investigation
The Jabalpur administration on Thursday issued notice to Amit Shukla, the person at the centre of the Zomato storm, under Sections 107 and 116 CrPC — a preventive measure to pre-empt breach of peace — and asked him to appear in person to explain his actions. Police have initiated a parallel probe. Meanwhile, Shukla’s followers on Twitter have more than doubled — from 900 to 2,010 — since the controversy broke. He told TOI on Thursday that his tweet “was being pursued in the wrong direction”.
The state’s intelligence unit has reportedly been asked to check Shukla’s background. Shukla describes himself as a ‘proud nationalist Hindu’.
Download
The Economic Times Business News App for the Latest News in Business, Sensex, Stock Market Updates & More.
The Economic Times Business News App for the Latest News in Business, Sensex, Stock Market Updates & More.
ADVERTISEMENT
