ICICI Bank warns customers about rising parcel fraud scams: Use these tips to stay safe

ICICI Bank has alerted its customers about an increasing number of parcel fraud scams. These scams involve criminals using psychological tactics to trick people into giving away sensitive personal and financial information.

In an email to customers, ICICI Bank explained that scammers pretend to be from the Customs Department or the Police. They contact their targets through phone calls and claim that a parcel in their name contains illegal substances like narcotic drugs.

The bank stated, "Scammers use psychological tactics during the calls to threaten the victims and obtain their personal information such as Bank/Card details. They make the victims believe that they are being digitally arrested and ask them to share their sensitive/personal information. They also ask the victims to initiate money transfers to a fake RBI Account and provide their Aadhaar numbers and other identification details apart from the Bank information to steal the money.”


ICICI Bank provided tips to help customers stay safe from these scams:

1. Stop: Do not share personal information or transfer money if asked during such calls.
2. Think: Consider the possibility that the message or call may be fake.
3. Protect: Act quickly if something seems wrong.
4. Report: Report any fraud incidents to the National Cyber Crime portal at cybercrime.gov.in, call the helpline at 1930, or contact ICICI Bank's helpline at 18002662.