Amazon CEO reveals which jobs are next to go after 27,000 layoffs — is yours on the list?

Amazon CEO Andy Jassy shared a blunt message about the company’s future: the rise of artificial intelligence will mean more job cuts, and the next wave could hit roles that could be automated, as per a report

Amazon CEO Warns More Job Cuts Ahead as AI Automates Roles

During a recent interview with CNBC’s Jim Cramer, Jassy laid out a vision of an Amazon transformed by generative AI, one that has innovation but also fewer people in traditional corporate roles, according to the Fortune report.

Jassy pointed out that, as with every major technological shift, “there will be fewer people doing some of the jobs that the technology actually starts to automate,” as quoted in the Fortune report. The Amazon CEO also highlighted that artificial intelligence is already freeing Amazon employees from rote work, which has made jobs “more interesting,” and enabling staff to focus on innovation and higher-value tasks, as per the report.


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He even shared an example that AI agents in Amazon are now used to handle coding, analytics, and research, as per the Fortune report.

His latest remarks on CNBC were similar to a memo he sent to Amazon’s 1.5 million employees last month, which pointed out both the disruptive and transformative potential of generative AI across the e-commerce giant’s operations, according to the Fortune report.

While the Amazon CEO was also very candid about the impact of AI on its workforce, according to the report. Jassy even acknowledged that the adoption of generative AI would mean “fewer people” are needed for certain roles, as reported by Fortune.

Even in the recent internal memo, Jassy had mentioned that “We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs. It’s hard to know exactly where this nets out over time, but in the next few years, we expect that this will reduce our total corporate workforce as we get efficiency gains from using AI extensively across the company,” as quoted by Fortune in its report.

The discussion of potential layoffs comes after Amazon had already been through significant layoffs, reducing over 27,000 jobs in the past few years, according to the report.

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Andy Jassy Urges Employees to Adapt and Upskill Amid Changes

However, Jassy also highlighted that the ongoing transformation is an opportunity for those willing to adapt, urging employees to “be curious about AI, educate yourself, attend workshops and take trainings,” and to experiment with AI tools to “get more done with scrappier teams,” as quoted by Fortune in its report.

Generative AI Set to Reshape Workforce, Create New Roles

He also emphasised that AI would create new jobs in areas such as robotics, AI development, and other fields requiring human creativity and complex decision-making, as per the report.

Jassy said during the CNBC interview that, “I think that AI and generative AI specifically is the most transformative technology of our lifetime, which is saying a lot, given that we have had the internet,” as quoted by Fortune.

FAQs

How soon will these AI-driven job cuts happen?
Jassy says the changes will happen over the next few years as Amazon increases its use of AI, as per the Fortune report.

Will there be new jobs created because of AI?
Yes, especially in areas like robotics, AI development, and roles that need creativity and complex decision-making, as per the Fortune report.