Labour minister Mansukh Mandaviya directs EPFO to expedite disposal of cases related to pension on higher wages (PoHW)

Labour and employment minister Mansukh Mandaviya on Friday directed the officials of the Employees’ Provident Fund Organisation to expedite disposal of cases related to pension on higher wages (PoHW) while emphasising that pension on higher wages and grievance redressal are priority areas for his government.

Addressing a virtual review meeting to evaluate the performance of EPFO’s regional offices, Mandaviya underscored the necessity of completing preparatory work for the employment-linked incentive (ELI) scheme to ensure its successful implementation, the ministry of labour and employment said.

“He directed officers to take all necessary steps so that UAN activation is completed for the maximum number of new members,” the ministry said.


The review focused on enhancing claim settlement efficiency, reducing claim rejections, activating Universal Account Numbers (UAN), and implementing the Pension on Higher Wages (PoHW) Scheme.

As per the statement, issued after the meeting, the minister stressed that the zones and regional offices of EPFO lagging in performance must focus on improving service delivery and highlighted the need for effective implementation, accountability and good governance.

Mandaviya directed the senior officials of EPFO to visit field offices for review of work, and prepare a plan for improvement of services, saying this will enhance the work culture of EPFO.

Minister Mandaviya encouraged EPFO to elevate its service quality and efficiency, thereby enhancing ease of living and transparency for members and urged officers to administer services with integrity and empathy for the members.

The next review meeting of EPFO field offices will be held next month to further assess the progress, it said.