EPFO brings down consumer court cases by 46% in 2 years

New Delhi: The Employees' Provident Fund Organisation (EPFO) has brought down consumer court cases by 46% in two years to 2,646 cases from 4,936 cases on April 1, 2024, through a mission-mode drive aimed at reducing litigation and ensuring faster resolution of pending cases, labour and employment minister Mansukh Mandaviya said.

Overall litigation pendency has also come down, with total cases reducing from 31,036 as on April 1, 2025, to 27,639 as on April1, 2026, a decline of 3,397 cases, marking the lowest-ever level of pendency in EPFO, he said on Tuesday. According to Mandaviya, the labour ministry has brought down cases pending for more than 10 years by 45%-to 4,665 from 8,539.

EPFO conducted a nationwide special campaign during February-March 2026 for cases pending before central government industrial tribunals, resulting in disposal of 353 appeals, while efforts are on for expeditious disposal of 650 related cases, the ministry said.


The EPFO will soon use WhatsApp platform to enhance outreach and streamline member services with communication in local and vernacular languages. According to the ministry, members facing issues such as non-completion of Aadhaar authentication or non-enablement of DBT for their Aadhaar-linked bank account will receive targeted support for resolution on WhatsApp itself.