Gmail, Docs, Drive, Meet & other services restored after global outage, Google apologises
The global tech giant did not offer any explanation as to why the services were down.
By ET Online |
Agencies
Earlier, tracking website DownDetector had reported that Google services were down in every continent and that the outage was global.
On Thursday morning, several Indian users took to Twitter and complained of issues they were facing with Google services such as Gmail, Docs, Drive and Meet. Google’s email client wasn’t letting users send emails or attach files. However, after a few hours of the outage, the services were restored for all users.
The global tech giant apologised for the rather long global outage which affected professionals around the world. "We apologise for the inconvenience and thank you for your patience and continued support," the company said.
"System reliability is a top priority at Google. We are making continuous improvements to make our systems better," the company said in a statement.
Earlier, tracking website DownDetector had reported that Google services were down in every continent and that the outage was global.
User reports indicate Gmail is having problems since 12:36 AM EDT. https://t.co/EsWw2oLYjH RT if you're also having problems #Gmaildown
Users reported glitches with not just Gmail but also Google Drive and said that they are unable to upload or download the files.
By mid-afternoon on Thursday, Google had managed to fix the issue for quite a few users but left others with the hope of issues being fixed in ‘near future’.
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The number of users reporting issues with Gmail peaked at 12:00pm with 2,737 complaints logged on DownDetector. "Gmail sending issues. Meet recording issues. Creating files issues in Drive, CSV user upload issues in Admin Console. Posting message issues in Google Chat. Sites adding new pages issues. Keep issues. Voice mail issues," noted Google. Though Google issued an apology, it didn’t offer any explanation as to why the services were down. This is the second time in two months that widespread issues with Gmail have been reported. In July, several users had faced issues with logging into their Gmail accounts which were subsequently fixed by Google.
With the majority of the world’s population working from home, such an outage can have a major impact on the functioning of workplaces.
Last week, Google had introduced a new, refurbished interface for its G Suite customers, with a more organised layout and dedicated tabs for Chat, Room, Meet and Mail. The revamp came after Google announced last month that it would turn Gmail for G Suite into an all-encompassing hub for its productivity platforms.
Google's email platform Gmail turns 15 today. Created by Paul Buchheit on April 1, 2004, the service has lived a non-controversial life and has displayed impressive growth over the years.
From offering 1 gigabyte storage per user to boosting it up to 15 gigabytes combined with the ability to attach large files through Google Drive, Gmail built a strong legacy in its ongoing tenure.
The service, which continues to be free of cost for users, is now a paid suite for enterprise products and has introduced remarkable updates over the years. However, there's a lot to its story.
As Gmail turns 15, here's a look at its journey of becoming the most popular email platform.
Google's email platform Gmail turns 15 today. Created by Paul Buchheit on April 1, 2004, the service has lived a non-controversial life and has displayed impressive growth over the years. From offeri..
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When a user complained of wasting a lot of her time on filing messages and trying to find them, the idea of Gmail took birth.
When the user raised her issue to Google and requested for a solution, Paul Buchheit started working on the service as a '20% time' project. The term was a company slang used to define passion projects.
Buchheit took three years to develop the platform which then was launched as the original version of Gmail on April 1, 2004.
When a user complained of wasting a lot of her time on filing messages and trying to find them, the idea of Gmail took birth. When the user raised her issue to Google and requested for a solution, Pa..
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Speed, storage and search were the strongest assets of Gmail which helped it wipe off competition like hotmail and aol off the maps. It also availed the 'Reply All' option which allowed users to respond in group conversations, thereby easing the task of keeping everyone in loop.
Adding to its list of assets, Gmail introduced three major advancements two years after its launch. In 2006, it introduced features like Chat, Calender and Gmail domain in just three months.
Speed, storage and search were the strongest assets of Gmail which helped it wipe off competition like hotmail and aol off the maps. It also availed the 'Reply All' option which allowed users to resp..
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Gmail introduced its Android app in 2008 and the iOS one in November 2011. Since then, the app has received numerous updates. At present, it allow users to log-in with different email IDs and switch between accounts as and when required.
Gmail introduced its Android app in 2008 and the iOS one in November 2011. Since then, the app has received numerous updates. At present, it allow users to log-in with different email IDs and switch ..
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Two years after launching the Android app Gmail introduced the priority inbox upgrade. Released in August 2010, this one segregated incoming mails into three sections namely, 'Important and Unread', 'Starred' and 'Everything Else'. It aimed at offering support to users nagged by subscription emails.
Two years after launching the Android app Gmail introduced the priority inbox upgrade. Released in August 2010, this one segregated incoming mails into three sections namely, 'Important and Unread', ..
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Despite the user-friendly features, Gmail's biggest weakness was its cluttered layout.
In 2011, the email platform introduced a massive design update to reduce the clutter. It introduced profile pictures to conversations along with HD themes to display a comfortable and cozy inbox which worked for all screen sizes.
Despite the user-friendly features, Gmail's biggest weakness was its cluttered layout. In 2011, the email platform introduced a massive design update to reduce the clutter. It introduced profile pict..
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Initially, all incoming mails appeared in the inbox. This left the inbox completely messed up.
The 2013 update was introduced to combat this situation. It segregated the important emails from social and promotional mails, thereby easing user experience.
Initially, all incoming mails appeared in the inbox. This left the inbox completely messed up. The 2013 update was introduced to combat this situation. It segregated the important emails from social ..
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From 2016 to 2019, users witnessed the modern version of Gmail, one which offers 15 gigabyte storage and so much more.
From icons for action buttons to smart replies, from quick action for emails to faster ways of adding new recipients, it received a number of impressive updates. And the modern version of gmail is also one of the reasons why the platform continues to be highly popular amongst users even today.
From 2016 to 2019, users witnessed the modern version of Gmail, one which offers 15 gigabyte storage and so much more.From icons for action buttons to smart replies, from quick action for emails to f..
