8 in 10 companies increased spend on employee well-being in 2023 vis-a-vis 2019: Aon study

Eight in 10 companies in India Inc have increased their spending on well-being in 2023 compared to 2019 while two in three firms believe unhealthy employees have a direct impact on business financials, according to Aon India Primary Care Benefits Report 2023 that mapped 250 companies.

The study suggests that 82% companies agree mental health has a potential impact on business outcomes.

“We have witnessed a big shift in the way companies want to offer benefits. As a result, there is an increase in benefits plans curated by insurance companies and technology players,” Shantanoo Saxena, executive vice president of Health Solutions for India at Aon, said.


The Aon study revealed a 51% increase in companies offering outpatient department (OPD) benefits compared to 2019. Among the hi-tech and consulting industries and small and medium-sized companies, the provision of primary care benefits more than doubled and tripled in this period, respectively.

“The benefits landscape in the wake of the COVID-19 pandemic has shown increased fluctuations,” Ashley Dsilva, head of Health Solutions for India at Aon, said.

An increasing number of companies are expanding their well-being benefits under primary care, with 80% of those providing employee assistance programmes and mental health support and 37% offering telemedicine, according to Aon study.