When Infosys's value system got shaky in 2014, and Narayana Murthy raised his voice

The Infy co-founder thinks it is important to voice anguish, anxiety and disappointment.

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Narayana Murthy said that fairness, transparency, accountabilityare the core value of Infosys leadership.

N R Narayana Murthy takes the value system of his company (built over 33 strong years) very seriously. When he was asked about how he objectively criticises certain aspects of an organisation he has built, the Infosys co-founder was quick to cite an example.

At a Leadership Summit at St Xavier’s College in Mumbai, the 72-year-old big boss stressed that he would fail in his duty singularly if he doesn't stand up against the erosion of Infy's value system.

Also read: Narayana Murthy credits Manmohan Singh, Chidambaram for India's economic reform & tech boom

Excerpts from his speech:


"First of all, there is not a single word that I have spoken in public about the business strategy or actions of the executive. Not one. However, when it is a question of the value system we have built for over 33 strong years, making huge sacrifices… when you see that value system being thrown in the dustbin, then automatically the leaders in our country have to stand up and express their anguish and disappointment. Otherwise, we would allow those institutions to decay.

"Let me give you some data points for what happened. During 2014, over a base salary of Rs 35 crore per year, the CEO was given a 55 per cent increase; the COO 30 per cent increase and no middle-level fellows were given salary increase. Sadly, the security guards in various campuses were told to work an extra day. I got a mail from a guard in Mangaluru who told me they were asked to work on Saturday without any increase in salary or overtime. I think that is a serious violation of values. Therefore, if someone like me, who built the company from scratch with six junior colleagues, if I do not stand up for the erosion of the value system, then I would have failed in my duty singularly.

"When a core value of Infosys leadership [fairness, transparency, accountability] are thrown to the dust, then you must stand up and voice your anguish, your anxiety, your disappointment. That’s why this country is in the state it is. No one wants to displease anyone else by saying this is wrong. If you look at what is happening in different parts of the country today, people should stand up and say this is not the kind of country that our forefathers fought to get freedom for. Nobody is doing it. At least in the case of Infosys, as the founder of the company, it was my responsibility and duty to stand up for those values."

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Dr S Jaishankar, current Minister of External Affairs in the Government of India

“There is absolutely nothing wrong with aspiring to stake a greater claim in different domains. Among our aspirations we should strive to realize is permanent membership of the UN Security Council. But in the interim, there are milestones that mark a journey towards a greater global management role. Joining different international and regional groupings and mechanisms is one such step. Becoming a member of technology export control regimes is another related measure. Taking the initiative to undertake humanitarian and disaster relief operations — as we did in Nepal or Yemen — also makes sense. Playing a constructive role in important global negotiations, whether on climate change or on sustainable development goals, is part of this shift. A sharper willingness to articulate our interests and be resolute in its pursuit is also necessary. Such an India cannot have a herd mentality or rely on abstention as a default position on tricky issues. There will be choices we have to make, sometimes even within a region or between friends.”
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Kaushik Basu, former chief economist of the World Bank

“I want to mention two areas where India can do very well, if the government creates an enabling atmosphere. This is bit of a China-style policy of identifying special sectors and making them vanguards for the whole economy. First, India can be a hub for higher education in the world. People will come not just from developing countries, Africa, Asia, Latin America, but from United States and Europe. Come to India, four years of excellent education, much cheaper than in rich countries, and then you go back…The other sector where India is already doing well but can do better is providing healthcare services for the world. Health-care is extremely expensive in today's world. India can provide this at a much lower cost.”
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Raghuram Rajan, former RBI governor

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Deepak Parekh, chairman, HDFC Ltd

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N Vaghul, former chairman, ICICI

“Is it possible for you to imagine a person who is a stithapragyna in a sense that he treats praise and abuse at the same level, treats happiness and misery as equal. Even if one does not complete the final process of eradicating the I consciousness the improvement in the quality of life is still worth the effort. So the relevance of the spiritual values in modern life really comes to this. Whether you believe in the ultimate goal or not, whether you believe in the spiritual dimension or not, the process of transcendence of the gross mind improves the quality of your life. When the critical mass of the society, were to achieve even this limited goal, the transformation of the society will begin.”

Source: Speech transcripts available here
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