Tata’s e-commerce business begins to Cliq, losses shrink 19%

Tata Cliq narrowed its net loss by 19% to Rs 253 crore in FY26, marking the third consecutive year of improvement, while revenue from operations rose 20% to Rs 354 crore. The company attributed the progress to stronger growth, improved contributio...

E-commerce platform Tata Cliq narrowed its net loss for the third straight year in FY26, achieving a 19% reduction, helped by 20% revenue growth and sharper focus on improving contribution margin and monetisation.

Tata Cliq's operating company Tata UniStore Ltd reported a net loss of ₹253 crore in FY26, compared with ₹314 crore a year earlier, showed Registrar of Companies' (RoC) filing. Revenue from operations rose to ₹354 crore.

The Tata Group-owned company said its two businesses-Tata Cliq Fashion and Tata Cliq Luxury-grew 7% and 26%, respectively, during the year, while overall profitability "improved significantly".


"With aggressive growth targets for future years, the company plans to continue to improve its contribution margins and further strengthen its position as a leading omnichannel multi-brand e-retail player in India," said Tata Cliq in a board report filed with the RoC and accessed from business intelligence platform Tofler. Contribution margin refers to the portion of sales revenue left after deducting variable costs.

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Tata Cliq declined to comment.

The company was the Tata Group's first organic entry into mainstream e-commerce, ahead of the conglomerate's expansion into digital commerce presence through acquisitions such as BigBasket and 1mg and the launch of superapp Tata Neu. The omnichannel marketplace has been incurring heavy losses-at ₹875 crore on revenue of ₹408 crore in FY23, according to the latest available data.
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The FY26 financials showed Tata UniStore's finance cost fell 80% to ₹9.6 crore from ₹48 crore, helping drive the reduction in pre-tax losses. Accumulated losses stood at nearly ₹3,931 crore at the end of FY26.

Tata UniStore is the second consumer-facing new business of the Tatas to improve profitability, after Infiniti Retail, which owns and operates the Croma chain of stores and the Croma online platform. Infiniti Retail swung to an operating profit of ₹159 crore in FY26 from an operating loss of ₹235 crore. It sharply narrowed its net loss to ₹614 crore in FY26 from ₹1,091 crore a year earlier.
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