ITR refund FY 2023-24: How to raise refund reissue request

The Tax Department issues tax refunds to eligible taxpayers who have paid more in taxes than they owe, whether through Advance Tax, Self-Assessment Tax, TDS, or TCS. After assessment, the department calculates the tax by considering all relevant exemptions and deductions. Refunds are processed once the taxpayer electronically verifies the form.

Typically, the refund is deposited into the taxpayer's account within four to five weeks. If the taxpayer does not receive the refund within this timeframe, they should check their ITR for error notifications and monitor their email for communication from the IT department regarding the refund.

Step 1: Log into the official Income Tax Department e-filing portal: incometax.gov.in using your user ID (PAN/Aadhaar) and password.

Step 2: Go to service menu and select refund reissue.

Step 3: Click on ‘Refund reissue request’

Step 4: Select the record for which you want to submit the request.

Step 5: Select the bank account where you would like to receive the refund (If your selected account is not validated you need to validate.

Step 6: Click ‘ Proceed for verification’.

Step 7: Select your preferred e-verification method – Aadhaar OTP, EVC, or DSC.

Step 8: Click ‘Continue.


You will receive the success message along with the transaction ID.

You can check the status of your request by going back to ‘Service Requests’ and selecting ‘Refund Reissue’ as the category.

Failure of credit of refund can be due to one or more reasons as listed below:

Incorrect Bank Details (Account no, MICR Code, IFSC Code, Name mismatch etc.)

Account holder KYC is pending

Account details given are other than Current Account or Saving Bank Account

Account Description is incorrect

If the account that you have mentioned in the ITR has been closed.

In case the bank account is not pre-validated. It is now compulsory to pre-validate your bank account.