Who can submit video life certificate: Important FAQs

Pensioners can submit their life certificates via video life certificate process. According to the SBI pension portal, the following are key FAQs that every pensioner should know of.

* Whose pension is processed and paid by State Bank of India (SBI).

* Who is currently residing inside geographical territory of India.

* Whose Aadhaar seeding has been done for the Pension Account.

* Whose Life Certificate has been submitted for the previous year.

* It is Easy, Secure, Quick, Paperless and Free.

* Pensioner can get their life certificate from the comfort of their home.

* Pensioners can also submit other mandatory certificates i.e Non-employment certificate, Re-marriage certificate, Income certificate etc.

* Pensioners of SBI Bank will not be required to visit branch. It will prevent the vulnerable elderly people from the threat of COVID-19.

* A pensioner must use Smartphone / Tablet / Laptop / PC (with Web camera & Headphones) with stable internet connectivity for live interaction with SBI Official.

* Pan Card mandatory.

* Adequate ambience and lighting.

* The Pensioner will visit

* Pension Seva website and click on “VideoLC” link at the top.

* PensionSeva mobile app, click on the “Video Life Certificate” button on landing s

Yes, Pensioner can reschedule the appointment.

Pensioner has to wait for few seconds then he will be connected automatically.

Note that the entire process is primarily Aadhaar based, digital life certificate submitted by the pensioner can be authenticated only when pensioners’ accounts are seeded with their Aadhaar Number.