SBI's branch timings during coronavirus lockdown

Due to the lockdown, banks across the country have revised their branch timings. Along with changing branch timings, banks have also reduced staff, put a limit to the type of transactions that are allowed at branches and are pushing people to use digital channels instead of visiting the branch.

The State Bank of India (SBI), in a statement, said that "all branches of SBI continue to operate normally and serve the nation during these challenging times."

Further, the bank has been encouraging people to use their digital banking channel to bank from the safety of their homes. It has also deployed mobile ATMs across the country.


The bank has also been regularly informing its customers of how to safely transact online and how they can steer clear of cybercriminals.





The Indian Banks' Association (IBA), through a press release stated that only essential services, i.e., cash deposit and withdrawal, cheque clearing, remittances and government transactions will be rendered by the bank branches with effect from March 23, 2020.

"Most of the services that the bank offers are available online. IBA requests customers to avail non-essential services through the mobile and online banking channels. IBA is working round-the-clock to ensure all digital channels are up-to-date and have all the information that customers may be need during this period. In case any customer needs further assistance, they can call their bank branches or use the IVR facility through their call centres," the IBA release stated.