Met with an accident during your metro travel? This is how much compensation you are entitled to, per the law

These rules underline and define how individuals can file claims in case they meet with a serious accident or, worse, lose a loved one due to any metro railway operations. It also lays down the powers of a claim commissioner, documents required to file the claims, and timelines for settling these claims. These rules were recently amended in June 2025 to enhance the compensation offered to aggrieved parties.

These rules apply to all cities where metro operations are currently active. This includes Delhi, Kolkata, Chennai, Mumbai, Bangalore, etc. At present, there are 17 cities in India where there is an active metro rail network. These include cities such as Ahmedabad, Pune, Nagpur, Kochi, Noida, etc.

In case the nature of the injury is such that it leads to the death of an individual, the maximum compensation offered under these rules is Rs 8,00,000. Previously, as per the 2017 rules, this amount had been fixed at Rs 5,00,000.

In such a case, i.e. for loss of both hands or amputation at higher sites, or for loss of a hand and a foot or for double amputation through leg or thigh, or amputation through leg or thigh on one side, and loss of other foot, a compensation of Rs 8,00,000 has been fixed. This was previously set at Rs 4,00,000 in all these cases.

Yes. For fracture of the hip joint, a compensation of Rs 1,60,000 will be provided, while fracture of the major-bone femur, Tibia of both limbs will also receive the same compensation of Rs 1,60,000. These were earlier set at Rs 80,000. Also, a fracture of the spinal cord not resulting in lower body paralysis will lead to compensation of Rs 2,40,000. If the said fracture leads to lower body paralysis, the compensation is set at Rs 4,00,000.

As per the rules, the amount of compensation payable for an injury not specified in Part II or Part III of the Second Schedule but which, in the opinion of the Claims Commissioner, is such as to deprive a person of all his capacity to do any kind of work, shall be four lakh rupees.