ICICI Bank launches ‘SmartLock’: How to use this new safety feature on iMobile Pay

ICICI Bank has announced the launch of "SmartLock," a new safety feature that allows users to quickly lock and unlock a variety of financial services on iMobile Pay, without contacting customer support via phone or email, according to the bank press release.

With just a click, users can take control of their account security by locking and unlocking their access to credit and debit cards, online banking, UPI (including payments made from other UPI applications connected to the bank account), and more.

This feature allows customers to temporarily disable a certain financial service. Additionally, they may utilise it in the event of a potential scam. It's important to remember that the "SmartLock" function enables E-mandates and scheduled standing instructions (SI) to be processed even when a consumer locks a financial service.

Step 1: Login to iMobile Pay

Step 2: Click on ‘SmartLock’ feature on the bottom right corner of the home screen

Step 3: Click on the key banking services that you wish to lock/unlock

Step 4: Swipe to confirm

According to the ICICI Bank website, “iMobile Pay, the most comprehensive and secure Mobile Banking application, offers 300+ banking and informational services to take care of your daily banking needs conveniently from your smartphone.”