FAQs answered on integrated pension portal Bhavishya

'Bhavishya' is an initiative of the Department of Pension & Pensioners' Welfare, which is launched with the goal to ensure payment of all retirement dues and delivery of Pension Payment Order (PPO) to retiring employees on the day of retirement itself. The system provides online tracking of pension sanction and payment process by the individual as well as the administrative authorities for all actions preparatory to grant pension and other retirement benefits as well as payment of monthly pension after retirement. The system also allows individuals to download ePPO and eSSA. It also allows the individual to store ePPO in DigiLocker.

The portal can be accessed through its website https://bhavishya.nic.in. The retiring employee will receive a login id and password through e-mail and SMS automatically. DDO & HOO are required to register themselves online on Bhavishya portal for login id and password.

Yes, it is mandatory to follow the timelines as prescribed in the CCS (Pension) Rules, 1972, and subsequent orders issued from time to time by the Department of Pension and Pensioners' Welfare.

Yes, retiring employees can replace the previously uploaded photograph with the new one, before submitting forms to HOO.

No, after submitting pension forms, HOO has to return back the forms if further necessary changes are required in retiring employee forms.

The details (name, PAN, date of joining, date of birth, date of retirement, designation, gender) first needs to be corrected in the service book and salary package via DDO or HOO and only then changes will be reflected in Bhavishya portal via salary package.