Digital life certificate: What are the pre-requisites to generate Jeevan Pramaan Patra

Central government pensioners must submit an annual life certificate in November to authorized pension disbursing agencies, such as the bank, to continue receiving their pension without interruption. The life certificate can be submitted either manually or digitally, based on the pensioner's convenience.

What is Jeevan Pramaan?

Jeevan Pramaan is a biometric enabled Aadhaar-based Digital Life Certificate for pensioners and is generated for individual pensioner using his/her Aadhaar number and Biometrics.

Digital Life Certificate: How pensioners can book video call slots to submit Jeevan Pramaan Patra

What are the things to keep handy for DLC generation?

Following are pre-requisite for DLC generation:

• Aadhaar number of Pensioner and its registration with pensioner’s account in PDA (Bank/Post Office).
• Existing Mobile number of Pensioner
• Type of Pension*
• PPO Number*
• Account Number (Pension)*
• Sanctioning Authority* and Disbursing Agency*
• For Fingerprint and Iris –PC Laptop with Windows. For Face Authentication Android Mobile/Tablet with version 9 & above with Internet Connectivity
• Biometric devices (list of supported devices is given on the Jeevan Pramaan portal)- Not required for Face Authentication Technology & Video based Customer Identification Process.
• *In case, the pensioner has got the DLC generated in the previous year, then these details are auto- populated.

How can one know the status of his Digital Life Certificate, whether it has been accepted or not?
One need to download the DLC from the https://jeevanpramaan.gov.in portal to know the status.

What are the reasons for non-generation of Jeevan Pramaan or DLC and what is the process for generating the life certificate?
Jeevan Pramaan is not generated in case wrong particulars are provided by the pensioner while submitting the DLC.

What is new in Jeevan Pramaan version 3.0 and above?
UIDAI has decided to discontinue the use of 'public biometric devices' soon, and it will only allow “Registered Biometric Devices” for Aadhaar enabled Authentication. For this, UIDAI has introduced new Aadhaar Authentication Framework and to support the same, new version (ver. 3.0) of Jeevan Pramaan Application has been introduced.

What is the basic requirement for submitting online Life Certificate through Jeevan Pramaan?
Pensioner desirous of using the Jeevan Pramaan facility has to first link his/her Aadhaar number with Pensioner’s Bank account in which pension is being credited.

What are main reasons that impede successful face scan during the authentication process?

• Following are the main reasons:
• Not having good lighting conditions
• Keeping Aadhaar locked
• Not holding face still
• Keeping Biometric locked.
• Not blinking eyes during scan.
• Not capturing frontal pose of your face and capturing side poses
• Uneven or multi-coloured background during scan
• Multiple persons in frame
• Slow internet connectivity
• Not Maintaining an appropriate distance from phone camera
• The pensioner, not wearing specs or glasses, if Aadhar card’s photograph is having specs or glasses
• or vice versa.
• Using android smart phone not having version 9 and above, camera resolution below 13MP and free
• Storage space less than 500 MB.